"The staff was super friendly and even help us properly pronounce the Italian names for the flavor."
"He allowed us to try all the flavors and had the friendliest personality!"
"Justin and Diana were very friendly."
"Mauro, he is passionate, patient and looks at you as if you were a childhood friend."
"The people who work here are so kind and gave us great recommendations and let us try before we decided."
"The ladies working there were extremely nice."
"Staff and service is very friendly and courteous."
Cons:
"The girl working behind the counter was incredibly rude when I was trying to order."
"Very expensive, boring flavors, employee looked thoroughly bored to be there and the gelato wasn't particularly creamy."
"The man with the mustache/ glasses stared at us as if he never seen colored people before."
"Absolutely atrocious customer service here tonight... she was snarky towards my friend and I and rudely told me to come over and blankly asked what I wanted."
Gelato Quality and Flavor
Pros:
"The gelato is very good and the prices are reasonable as well."
"The texture of gelato is beyond perfection – creamy, velvety, and luscious."
"Their signature flavor FIGO, was unique and good."
"The nerone dark chocolate wins, though."
"The gelato is incredibly smooth and creamy while the flavors are incredibly high quality."
"The dark chocolate was amazing, the figo (fig and ricotta) was sublime, and the tiramisu was delightful."
"The gelato here is not just food; it's a craft, an art form where flavors like Ferrero, Greco yogurt, lemon, an array of chocolates, Nocciola, Mango, and Figo shine as masterpieces of culinary excellence."
Cons:
"Honestly, it wasn’t anything special when compared to what you can get at other gelato spots."
"I also had the lemon gelato which I didn’t like as much, unless it wasn’t a great combo together."
"The stracciatella also didn't have an intense chocolate flavor."
"Their signature flavor FIGO, was unique and good but! a reminder, it was really really really sweet. Too much for me."
"Although, original cannoli was little soggy, couldn’t enjoy it, didn’t taste fresh."
"The caffè flavor was good but nothing special."
Price and Value
Pros:
"It's reasonably priced (for NYC standards!) and the people working there are always extremely nice."
"The gelato is very good and the prices are reasonable as well."
"It’s also not overpriced like little Italy can be."
"Reasonably priced as you can pick up to 2 flavors for a small cup of gelato at $6."
"A medium cup will run you $6.50 but I dare say it is worth it."
"And the prices are actually lower than I would have expected for a place like this."
Cons:
"Very expensive, boring flavors, employee looked thoroughly bored to be there and the gelato wasn't particularly creamy."
"The gelato was great but a little too expensive."
"I don’t have problem with paying 7 bucks for medium size cup. My problem is how small the portion is compared to other places."
"$36 for four large servings of gelato. The large is too big, however. Get medium or small."
Atmosphere and Location
Pros:
"I came here after dinner and appreciated its outdoor seating where I could relax and eat."
"Little Italy area. Has the outdoor seating on the street (covered), and I really like this."
"There was live jazz music happening directly in front of the store - a fantastic singer with great energy and 2 terrific musicians."
"The owners are super friendly and create such a fun atmosphere as well."
"This place is so good on a beautiful sunny day."
"It’s a nice balance of little Italy with newer atmosphere."
"Abundant outdoor seating."
Cons:
"In a city with amazing food, I have no idea how this place is still in business."