"This is one of the best places in New York to get gelato."
"They had a lot of selections to sample and choose from."
"Highly recommend checking this place out as they have absolutely delicious flavors!"
"Gelato you can’t find anywhere else in the world!"
"There are over 150 flavors to choose from, including traditional Italian flavors, as well as more creative and unique options."
"Outstanding Gelato and creative, vast flavor varieties."
"Unique flavors that tantalize my taste buds!"
Cons:
"caramelo flavor is too sweet for my tastes but kids love them."
"Most flavours are extremely sweet."
"White chocolate was too sweet for me."
"Some of the flavors were too sweet and different for our classic preferences."
"The vegan chocolate cookies gelato has mediocre quality chocolate and the same crushed wafers - looks better than it tastes and also very sweet."
"Cookies and cream is too sweet."
"Some flavours are a little too sweet for my taste, so if you don't like sugary things ask for dark chocolate."
Service and Staff
Pros:
"The servers are splendid people, they greet you with a smile."
"Really cute place with super friendly staff."
"Very friendly service and they’re great about letting you sample many flavors."
"The employees were really friendly and we were greeted right away when we walked in."
"The staff were exceptionally friendly."
"The staff was very friendly and helpful."
"The staff were gracious and pleased to offer samples of which I chose two in a cup."
Cons:
"Gelato was pretty good, not worth the price and the respect to COVID guidelines was absolutely terrible in here."
"Unfortunately we had to deal with some rude and unfriendly customers hogging tables."
"However, I have never seen lines move as slowly as they do here."
"Inefficiently run. Two kids seem to be managing the store and were incredibly rude."
"Rude staff with attitude."
"Didn’t love the experience as the line was huge and not quick and the staff was not very friendly."
"I used to absolutely love this place but went tonight with a few friends and my mom and almost no one was masked nor were they enforcing it."
Price and Portion Size
Pros:
"We shared the 4-scoop cup for 9$ which is a phenomenal price to me."
"Admittedly, it's a bit on the pricey side, but the portion size you get is definitely worth it."
"Very reasonably priced for the experience."
"For the smallest size you get a huge portion."
"They LOAD YOU UP!!! Get a small with 2 flavors or medium with 3... both will be huge."
"So incredibly wallet friendly!"
"Great service fantastic price."
Cons:
"The price is a little expensive for the portion size but the flavors were so rich and creamy that it was definitely worth it for the quality."
"It’s also pretty pricey at almost $10 for the regular cup."
"Priced at $7-8 per cup or cone, so five cups/cone was like $50."
"I am just not sure how someone can justify charging for a medium size cup $17."
"Price was extremely pricey."
"He put 2 flavors- but a lot of it in a big plastic box and charged me $22.86!!!!!!!!!! He has never communicated that the price will tripple."
"A bit pricy for what you get."
Ambience and Cleanliness
Pros:
"The place is so spotlessly clean."
"The decor is cool and Instagrammable."
"The place is just beautiful."
"It’s really cute inside with mint, pink, and gold decor."
"The shop is super cute and clean."
"The place is beautifully decorated, so clean and the piles of luscious looking gelato are so festive and fun."
"The decor is very warm and inviting."
Cons:
"Not much seats indoors, think there were 2-3 tables."
"Shame there's no indoor seating but that may change soon."
"Very aesthetic, but not worth the 30min line at 10pm on a Wednesday."
"Ambience was very loud."
"Only wish they had more indoor seating during those hot summer days."
"The only downside would be the time of day you go. There are times I am walking home from work like 7ish pm that the line is literally out the shop and around the corner."
"The cone was one of the worst tasting cones i’ve had though, just tasted like cardboard."
Health and Safety
Pros:
"Extra impressed by how they enforced their patrons to wear masks (it gets very crowded inside)."
"The staff is super friendly and helpful (and masked)."
"Every single night they practice a super thorough deep cleaning of the entire place."
"Also allergy friendly, will use clean spoons and get toppings from a safe container."
Cons:
"Not safe for allergies."
"Was most disappointed in the lack of basic COVID protections."
"No crowd control or limits in this pandemic - too many people indoors without masks."
"Anyone with nut allergies beware, all of their flavors have a risk of nut contamination."
"Ice cream is good but social distance is non-existent."