Amorino Gelato - New York Greenwich Village Reviews Summary

Gelato Quality

Pros:

• "Gelato was really good. especially the Hazelnut flavor was great."
• "It's presented to you in the shape of a flower. Tasty and pretty!"
• "The gelatos are so creamy and they literally taste like the exact food in gelato form."
• "Truly outstanding ice cream."
• "The gelato is actually incredibly tasty — cherry vanilla is definitely one of my favorites."
• "The gelato flavors were so rich and not too sweet."
• "The gelato is so creamy, fresh, and flavorful, and the cones are equally delicious!"

Cons:

• "I had a passion fruit(too sour), a banana(too sweet)."
• "The gelato is extremely sweet. I ended up grossed out."
• "I did not like the coconut gelato as much. I probably was expecting it to be more naturally flavored, but I got the preservative taste."
• "The chocolate tasted a little powdery, but still delicious."
• "Worst gelato—or ice cream of any kind—I’ve ever had."
• "Gelato was delicious but nothing to get super excited over."
• "Yes the gelato is good I guess, certainly not memorable, the small cone should be taken off the menu as it is embarrassingly small!"

Service

Pros:

• "Staff were friendly although a little slow."
• "The staff was meticulous in making sure the presentation was on point."
• "Servers will bring your order to the table, and are very solicitous with the elderly, mothers with infants, or anybody who may require assistance of any kind."
• "Really great service. It was incredibly busy inside but the employee behind the counter let us try all the flavors we wanted."
• "Her customer service was beyond awesome. She let me taste so many flavors."
• "Service was very friendly, even though it was quite busy on this warm summer evening."
• "The barista was extremely friendly, fast, and did a great job."

Cons:

• "Very rude customer service! I went in 1/2/21 at 10:35pm and the lady told me we close at 10:30pm."
• "Gelato is good but service and people there are aloof and rude."
• "Gelato is great, but one the staff was very rude."
• "Service is horrible."
• "The service was bad, the cashier was rude and I had to pick flavors 3 times because they didn’t have the good ones."
• "Service is horrible. Gave the girl $20, she handed me $3.00 in dimes and pickles, saying that she doesn't have change."
• "Tonight it seemed the guests were an interruption to the employees and not the purpose for them."

Cleanliness and Atmosphere

Pros:

• "The outside seating is great for people watching."
• "The store is very beautifully decorated and has a cozy seating area to sit back and enjoy your treats."
• "Quiet upscale atmosphere, pleasant servers, chocolate coated waffle cones, what more do you want?"
• "The store is clean and really pretty, great atmosphere."
• "The place itself has a sofa chair or two and gives a drawing/study room vibe."
• "Lots of seating, inside and outside."
• "This is a cute little gelato shop. They have outdoor seating and it has bathrooms."

Cons:

• "The cafe is very dirty, when asked to clean a dirty table, they answer that I can clean myself or sit with dirt at the table."
• "The trash cans were overflowing with trash on the ground."
• "The amount of trash created here is heart-breaking... Not environmentally friendly and also not chic."
• "Tables looks dirty and garbage was overflowing."
• "The booth seats and tables at the back hadn't been cleaned in a while."
• "First off, the store was dirty. Used napkins and spoons strewn around the seating area."
• "Sadly, as with a lot of places in NY now, we were aggressively confronted by a mentally disturbed person while sitting at Amorino's outside tables."

Value

Pros:

• "It's worth the money. Not cheap but this is high class gelato and freshly made daily."
• "Reasonable price. Nice espresso."
• "Very much worth every penny."
• "The price was reasonable being the quality of the gelato."
• "By far the most consistently fantastic gelato shop outside of Europe I've come across."
• "The portions are generous, the presentation is gorgeous."
• "Amazing and pretty gelato and sorbets with over 25 options to choose from along with gelato filled macarons, gelato milkshakes, crepes, waffles and coffee, all at decent prices."

Cons:

• "Could be a little pricey."
• "Prices are high, but the menu is packed with every item you could want at a gelato shop."
• "Feels like an expensive tourist trap."
• "Secondly, the portions are TINY and the prices are absurd."
• "Although a bit pricey for ice cream, it's worth it."
• "I would highly recommend SOLELY getting gelato in a cup as all other elements are sub-par and overpriced."
• "If you are looking to impress someone and willing to spend your entire paycheck while doing it this is the place."