Applebee's Grill + Bar Reviews Summary

Food Quality

Pros:

• "The food is always great and it’s really something to look forward to."
• "The food was good - no complaints at all about it !!"
• "Quesadilla burger - absolutely killer, little bit messy, cooked exactly the way I asked."
• "The food was hot and WONDERFUL!!"
• "The nachos... the cheese was melted and gooey, and the salsa had just the right amount of spice."
• "Applebees Grill has a large variety of options available for any cravings from burgers to pasta."
• "The food tastes fresh."

Cons:

• "Barely any vegetarian or vegan choices."
• "The food was cold and honestly not good."
• "Chicken and shrimp were inedible."
• "Pastas were a bit cheesy and bland."
• "The food was so so quality. The dollar shrimp were not worth 50 cents."
• "The food came out cold."
• "Absolutely horrible. Twice brought out chicken so dried out that the knife bounced off of it."

Service

Pros:

• "Wheelchair accessible parking, entrance, and bathroom. Areas were clean and food was good."
• "The place itself was very pleasant. Most of the servers were attentive."
• "Th service was AMAZING!!!! the servers and the bartender was attentive fast and placed my order correctly."
• "They are consistently friendly and attentive."
• "The staff is friendly and the prices aren't too high."
• "Great staff, food and ambiance. Staff was friendly, efficient and courteous."
• "Our server was pleasant and attentive."

Cons:

• "From the time we sat down on the table to the moment we had a waiter come and greet us to begin taking our drink orders was 15 mins wait."
• "Host was no where when we walked in... Place was far from full, I asked him if we could get an actual full booth, to which he replied, “well you have to give me a few minutes” & walked away."
• "The female manager was extremely disrespectful and non cooperating."
• "Don't ever go alone I sent it a table for over 15 minutes and still a server never came."
• "Wasn’t a good service the waitress that attended my table (65) had zero manners and couldn’t even explain why didn’t I get a second appetizer, she was sarcastic..."
• "Seated immediately but then sat there for over 10 minutes without any service."
• "The service was past horrible and Ashley our server needs a new job."

Ambiance

Pros:

• "The place itself was very pleasant. Most of the servers were attentive."
• "the food is always delicious & cooked perfectly and the atmosphere is top tier."
• "Applebee's is amazing down to their company values."
• "The restaurant is conveniently located off the highway - easy to get to..."
• "Great location right off of the Turnpike... I was very impressed with the cleanliness of this location, as well."
• "The redesign felt modern, open and inviting."
• "The staff is very curious and pleasant...the restaurant was extremely nice and clean and well lit."

Cons:

• "We were told to sit alone on the empty side of the restaurant even though there were plenty of window seats available."
• "The atmosphere felt very uncomfortable and not the usual Applebees experience."
• "It was loud not relaxing at all."
• "It was very cold and cold air was blowing down on us like we were outside."
• "The place in general from the management perspective very ignorant as the menu didn't include certain ingredients."
• "Horrible experience, will not be back. Service was atrocious and place was not busy at all."
• "It was good until I realised I was getting bit up in the booth we sat at. They were bed bug bites."

Value

Pros:

• "Whoever was working in the kitchen was HUSTLING because there wasn't too long of a wait for food considering the circumstances and it was still delicious."
• "Found out when we got the bill that the quesadilla was part of the happy hour specials so it was half price!! Good deal!!"
• "The drinks were large, fairly priced, and good. The apps were great too. The free entre did not disappoint either."
• "Stopped by for a light lunch with my best friend and our boys. It all turned out well and the $1 strawberry drink was pretty good as well."
• "Absolutely delicious. I had the blondie dessert and it was heavenly."
• "Our food came out hot and delicious within appropriate times."
• "The food came out fast and the staff was very nice."

Cons:

• "We were given a 10-15 min wait, which was pretty accurate."
• "Then another 15 mins to actually bring over the drinks [non-alcoholic]."
• "We waited about 15-20 minutes for seating... there wasn't too long of a wait for food considering the circumstances."
• "Lots and I mean lots of open tables not being utilized. We had to wait 25 minutes for a table when there were only about 4-5 total families in the entire restaurant."
• "So wait time would be another 30-45mins!"
• "Food took forever it was warm and not very appealing. My steak was fatty."
• "We had to wait 15 minutes to pay because our waitress had finished her shift."