Shan Shan Noodles Reviews Summary

Service

Pros:

• "The whole staff is phenomenal, but there's that one lady whose energy lights up the entire restaurant."
• "Super friendly staff, they will give you scissors to help with the noodles if you need them."
• "The owner takes care of customers very well. She is hospitality and serves fast."
• "The service is super fast. The food itself is simply perfect."
• "Service was excellent 👌 food came out quick too."
• "The people are extremely nice and go out of their way to make you feel welcome."
• "Service is always fast and friendly, they're willing to explain any of their dishes and make suggestions."

Cons:

• "The service is friendly but took us 10 mins to get a menu in a place that is essentially the size of most living rooms."
• "Nothing much to the service either. Not that it was necessarily bad."
• "They have very rude service. The cashier likes to shout at you."
• "Service can be challenging when very busy but everyone was kind and attentive-when you catch their attention."
• "The service is a bit rough; but the quality of food surpasses the slight lack of hospitality."
• "The lady at the register seemed a little bit concerned because I'm a white guy and she mentioned that I ordered a bunch of authentic dishes."
• "This restaurant owner was was extremely rude when they did a poor job packing the takeout food."

Food Quality

Pros:

• "Wonderful experience and at a very good price."
• "This is authentic ethnic food. Not Americanized Chinese food."
• "The homemade noodles here are some of the best in the area."
• "The BEST chicken noodle soup EVER! The noodles, broth, and chicken are just delicious."
• "The freshness of the noodles comes through in every dish, either soup or stir fried."
• "Must try the hand pulled noodles. Not like mass produced noodles at all."
• "The lamb noodle soup here - the thick hand pulled noodles are delicious and perfectly chewy."

Cons:

• "I was a little disappointed with the broth. The beef were small and the broth is boring."
• "Tbh i don’t see the Hype. Also they put practically NO Beef in the entire noodle dish."
• "The black bean sauce wasn't super flavorful and felt more salty than black beany."
• "The noodle broth is salty."
• "We were not a fan of the soups and the duck in mine was essentially grizzle and bone."
• "The beef noodle soup... tasted like straight up water. The beef itself also had no flavor."
• "Food tasted really bland. Noodles were chewy but that's about it in terms of highlight."

Ambiance

Pros:

• "This is a perfect, cozy, hole in the wall Chinese restaurant."
• "Easy parking in a lot shared with other businesses."
• "The buzz of the crowd is the real music here, a testament to the deliciousness that awaits."
• "Inside, there's a big window to the kitchen where you can watch the noodles being made."
• "Small but cozy dining space, table outfitted with spoons, chopsticks, menus, napkins."
• "The atmosphere of the restaurant is very warm and welcoming."
• "You get to watch the noodles being hand made by the chef and you watch your noodle come to life from a brick of dough."

Cons:

• "The service is good but the atmosphere is just okay."
• "The only negative thing I would say is that the decor is no frills."
• "Place looks really run down and unorganized."
• "The restaurant is clean but looks a bit outdated and small(not a lot of tables)."
• "The inside could also use a little refresh, mostly because the place is often packed."
• "The vibrant paintings of noodle-making process set the stage for a culinary show."
• "The restaurant can fill up quickly but I think it is worth the wait if the tables are full."

Value

Pros:

• "Bubble tea was also very good!"
• "They give you so much to eat that you'll have to take some home."
• "Prices were great considering the portions."
• "Everything I’ve tried here is great."
• "Prices were very reasonable too."
• "Did I mention the other great part it's ridiculously cheap."
• "Their prices are beyond fair."

Cons:

• "Later the quality of food kept going down."
• "Owner charged $1.50 for an Egg while it says $1 on the menu."
• "And on top of it kids woke up with upset stomach. Not going there again."
• "I paid almost 40 dollars for a few dollars worth of food that was poor quality."
• "The food here is really terrible and it's probably the worse Chinese food that I never had."
• "The noodles and dumplings at Shan Shan that we ordered are extremely sub par compared to others."
• "If you want OUTSTANDING dumplings, please go to Shanghai Dumpling House in Edison, NJ."