ShopRite of Mount Laurel at Ark Road Reviews Summary

Produce Quality

Pros:

• "The selection is good, the aisles are long and full, and the produce has been good in my experience."
• "The fruit tray was huge! Easily fed 12 of us, the fruits were ripe and delicious and perfect!"
• "The produce section is pretty and organized and everything always seems to be stocked up."

Cons:

• "The produce always seems a bit on the low side, and not the freshest."
• "Their produce is always wilted, bruised, or crushed."
• "The produce looked awful.... some of it looked like it was from the beginning of the week without being replaced."
• "Produce is rarely ever fresh."
• "Produce is lacking, wilted and rotten."
• "The produce goes bad faster than any I've ever had before."
• "For the past 8 months every single time I buy meat or fruits it’s spoiled!"

Staff and Service

Pros:

• "The employees are very friendly and help you with whatever you need."
• "I love this store... Great selection, and a friendly staff."
• "Most of the managers and employees on the floor are very helpful."
• "The head pharmacist will go out of his way to make sure your health and safety is his priority."
• "The employees are courteous, friendly and hard-working."
• "One of the employee tried to help me such a nice guy."
• "The staff are both courteous and knowledgable of all inner workings."

Cons:

• "Marissa was beyond rude and was unbelievably self centered."
• "The fridges where you keep your bacon and hardboiled eggs smells like mold."
• "Clerks always annoyed to work lottery tix."
• "Dismissive, arrogant and nasty management."
• "Horrible. The workers never move when stocking shelves."
• "I have never been to a deli in a grocery store where the employees are so rude."
• "They are extremely racist here and they do not care for people of color or for people with disabilities."

Store Layout and Cleanliness

Pros:

• "Store is neat and clean."
• "The food is always well displayed and the expiration dates are daily circulated out of stock."
• "Medium large size store, clean, seems to have, what is needed, good bakery items."
• "A good place to shop, the stores well-kept, well-stocked, the help is polite and the quality of the food, the expiration dates are pretty far out, and everything's kept up to Snuff."
• "It's a nice clean store."
• "Store has a clean appearance now that they've revamped it."
• "Very Clean store and very friendly staff."

Cons:

• "Now you can't just get a pound of sliced American Cheese at the deli... It's a new electronic ordering system."
• "This store has gone downhill a little bit."
• "Needs to be cleaner, customer service is below average, floors always dirty."
• "Your store smells like a sewer."
• "It’s really a shame this place has really gone down it smells the fish department never smells fresh floors are not kept, it’s just gotten dirty over the past 2 to 3 years."
• "Self serve lottery machine often out of paper, ink, or both."
• "I have gotten curdled milk before because your staff is leaving the dairy to sit for far too long."

Checkout and Convenience

Pros:

• "This shop rite always have what I need."
• "All the items I went for were readily available."
• "Offering the 'pick up' option helps so much with saving time."
• "This is our one place we always get our Redbox movies for our family viewings during the holidays."
• "Always have great prices and things are easy to find."
• "Great place for emergency shopping trips when you don't have the time to go to the big discount stores."
• "Store shelves are always stocked and better selections."

Cons:

• "Why is there NEVER enough cashiers after 6pm?"
• "Last three visits - very busy & not enough open checkout lanes."
• "Self checkout always 'waiting for assistance'."
• "With all the other stores in this area I would avoid this store at all costs."
• "What a disgrace! Six self checkout registers are closed, a line of at least a dozen people with full carts for self checkout, and only two cashiers open with full lines down the aisles."
• "There are only 2 registers at self checkout that except cash now the people are getting upset because they have to wait so long to check out."
• "Only 1 check out lane open with 4 customers in the line carts filled."