"The food was promptly served and prepared to perfection, leaving us with no complaints."
"The food here is great everything is made fresh I love the food."
"The rib-eye steak was flavorful and delicious!"
"The food was amazing."
"Everything was hot, tender, juicy and nicely seasoned."
Cons:
"However the mashed potatoes were terrible. Should have got the baked potato."
"The steak was full of gristle. It was way overpriced."
"Steaks were good but blooming chicken was dry and did not look like the picture."
"Blooming onion was very bland, without the normal spices. The steak was small and also without flavor."
"The food was overcooked yet cold."
"Food disgusting. Inedible. Steak was crunchy on the outside and straight up raw on the inside."
"Food below par and cooked terrible Asparagus was hard."
Service
Pros:
"We had a lovely family meal and Sherri helped to make it so nice."
"Our waitress Melissa was awesome. It was busy but we called ahead and actually got seated pretty quickly the whole staff we encountered was very polite and happy."
"Because of Kristy, the Marlton, NJ manager, Papi and I have our weekly date night at her location."
"Met the manager. He was excellent as well very nice."
"Corey our server was so attentive and pleasant that I asked him if I could leave a review."
"Amazing AMAZING service! Would definitely dine with this location again!"
"Our server, Patrick M., was so attentive to our every need and made our experience spectacular."
Cons:
"Look around, see how filthy the floors are! Notice your staff milling around in a cluster in the rear of the store while your customers are ignored."
"Waitress had a bored unprofessional attitude as if she didn't want to be there, no management in sight."
"We DID have a conversation with 'the manager' and I was embarrassed......for the manager....who seemed to have no idea what was going on in her own store."
"No manager was brought over nor inquired about our situation."
"The waiter was nice... But stretched too thin, too many tables, couldn't be good cuz he couldn't be everywhere."
"Food was good service bad to non existence our server came to table twice once for order once to leave check."
"We waited with no service for 15 minutes."
Management
Pros:
"Kristy listened and shared that she was tracking on the hostess and was simultaneously appreciative of and apologized for our experience."
"The customer service was outstanding. The manager as well as Stefanie were sincerely apologetic."
"The staff, from the greeters to the waiter and management, were incredibly accommodating and provided excellent customer service throughout."
"The owner/proprietor/franchise owner Tom Mayberry, personally came to out to our table to profusely apologize."
"I am optimistic that with Alla as the manager she will continue to drive the customer service metric higher and maintain a well balanced team between the front and back."
"Josh free manager of marlton new jersey outback steak house, good at what he does, amazing mannerisms, good service, takes care of his people."
"I would recommend Josh for a managerial position at this location because he has great insight on how the operation should run and already manages a large amount of tables."
Cons:
"We DID have a conversation with 'the manager' and I was embarrassed......for the manager....who seemed to have no idea what was going on in her own store."
"No manager was brought over nor inquired about our situation."
"I did call later and had to talk to 3 different employees which was annoying."
"It’s disappointing that a steakhouse can’t cook a steak to the requested temperature."
"Was very disturbed by lack of covid precautions."
"The server and manager were both extremely nice and apologetic about the steak being very clearly over cooked but... they didn’t even take off a single dollar for the inconvenience."
"Manager never came to our table."
Atmosphere
Pros:
"It was packed when we came in at 6 pm for dinner but we are happy with our decision to dine here tonight."
"If you want an amazing dining experience, go to Outback in Marlton! The food was delicious (shout out to the kitchen!) and the service was even better."
"The atmosphere is generally positive. I love eating here, even though the service isn't the fastest."
"The atmosphere around me was very calm and I loved the burger."
"The atmosphere was warm and welcoming, making it a delightful dining experience for everyone."
"We had an awesome time for date night."
"The food was wonderful. Roxy at the bar section is amazing."
Cons:
"Look around, see how filthy the floors are! Notice your staff milling around in a cluster in the rear of the store while your customers are ignored."
"Just wasn’t the Outback I remember. Bloomin Onion was first smaller than it used to be and second very greasy."
"Everything was super greasy, floor had a film."
"The prime rib looked tired. It was lukewarm at best."
"This place get worse each time we are in, we kept giving it another chance, this was last one."
"Seriously, this place is a joke...a sad, sad parody of what a restaurant should be."
"Just super disappointing. Do not go here, they clearly do whatever they want and don’t care about their customers."
Price
Pros:
"Positives, they comped a large portion of the bill, and gave us desert."
"The three cheese steak dip is amazing! The Boozy cherry limeade is my new go to drink."
"Oh and I love the Boozy Cherry limeade cocktail for $7.00. It has a smooth refreshing taste!"
"The Victoria's filet was amazing! My tastebuds exploded in delight."
"The food was really tasty and I liked mixing my mule with the strawberry lemonade."
"We enjoyed our dinner and had a wonderful server. So I guess they are back in our good graces."
"The food is always great here."
Cons:
"The steak was full of gristle. It was way overpriced."
"They don't tell you everything is an up charge pictures on menus don't match pricing misleading."
"The only issue I have is that it was about $2.50 more than the steak dinner? Odd right?"
"What waste of money (too expensive) and time. For sure won’t be back there."
"To spend 80 bucks on curbside pickup and get shorted on content on two meals is ignorant and downright CHEAP."
"Where’s my change? I know it seems petty but after a very disappointing dinner at least I could have gotten my change back."
"Very disappointed our service was horrible steak tough over cooked by far lobster tails tiny very tiny server was invisible."