Ruth's Chris Steak House Reviews Summary

Service

Pros:

• "Our server was Stacey, she was very attentive and ensured that we had everything we needed in a timely manner."
• "Victor took good care of us and apologized for the wait. He was very courteous and genuine."
• "The whole staff is extremely kind, nice and delivers top notch service."
• "Our server Charles was wonderful."
• "He’s a real good dude had us laughing and very quick with his service."
• "Our server Victor was sensational and very accommodating to our needs."
• "Our server Charles was so very friendly and our family really enjoyed the food and service."

Cons:

• "Our server was extraordinarily annoying and tried way too hard to get a good tip."
• "A guy named Mike came out to pretty much tell us it wasn't enough tip."
• "The bad part of my dinner was that I had a racist waiter."
• "The only thing why it is 3 out of 5 because we had to wait 15 minutes even tho our table was reserved and nobody was sitting there and a HOST supervisor was super rude."
• "She rolled her eyes. When she came back with the ranch she stated we should have asked for it when we placed our order."
• "The service was horrible lots of empty tables and our table server I had to hunt down multiple times."
• "The hostess was so rude and angry."

Food Quality

Pros:

• "The food was amazing. I had the lamb chops with Au gratin and omg it was sooo good."
• "Absolutely amazing. I had an honor to shake hands with the chef and the meat buyer. The best lamb chops I had in my life."
• "The steaks were prepared well."
• "Everything was cooked to perfection and delicious especially the steaks!"
• "The food was delicious, the service was great."
• "The food and service are always great."
• "The food was delicious, the wine and delectable."

Cons:

• "However, the steak was brought to me cold. As in room temperature cold."
• "Steaks not up to their usual excellence."
• "The overall experience I had tonight only worth 1 star."
• "For the amount of money I spent definitely expected quality food."
• "The steak was a little overcooked but overall not bad at all."
• "There are screaming children, a strong weed smell emitted by customers they’ve allowed in."
• "Food was cold, lobster was very dry. Steak was rubbery."

Ambience

Pros:

• "Very nice setting, comfortable chairs, nice size bar top to enjoy both cocktails and some food and not feel crowded at all."
• "A little pricey but the food was great and our server gave us a dessert on the house because it was my graduation."
• "Ambience is GREAT, you have a beautiful view of NYC."
• "Its a romantic setting and would recommend for any couples celebrating."
• "The ambiance and views are wonderful."
• "It’s right on the water too, with gorgeous Manhattan views."
• "The ambiance strikes a perfect balance between sophistication and comfort."

Cons:

• "The setup was nice but very very cold."
• "We were seated right next to another couple and we asked if we could move down 1 table to allow for more privacy... we were told no."
• "We had to pour our own water more than twice, clear the used plates by placing them on the neighboring tables."
• "Had an instance last night with their valet parking team... Terrible encounter & experience! I cannot tolerate that sort of unprofessionalism."
• "The restaurant was socially distancing tables."
• "Not the best location."
• "Prices went up sharply from the last time I was there. Talking like 30-40% on some items."