The Brass Rail Reviews Summary

Category: American restaurant

Address: 135 Washington St, Hoboken, NJ 07030, USA

Phone: +12016597074

Rating: 4.3
based on 142 reviews.

Food Quality

Pros:

  • "Food was amazing, surprisingly for a place like Hoboken, the price was very reasonable."
  • "The food is always tasty and well prepared."
  • "Phenomenal flavors! The dish was well prepared, and the presentation was very pleasing."
  • "The burger and fries was amazing and the sliders was great to eat."
  • "The food was excellent."
  • "The food was outstanding! We had the Roasted Veggie “Primavera” Flatbread, the Roasted Chicken Breast, and the Seared Salmon."
  • "The food is so yummy so fresh and so artfully presented."

Cons:

  • "However food and service was just terrible."
  • "Top 5 worst rigatoni pasta I have ever eaten."
  • "The chicken was bone dry and chewy."
  • "Mac and cheese was almost inedible because it was basically just plain pasta."
  • "The lobster roll had overcooked meat and was saturated in mayonnaise."
  • "Food was atrocious, not fresh, overcooked, and misrepresented on the menu."
  • "The food was extremely overdone and dry. Everything tasted like it was old and microwaved for us."

Service

Pros:

  • "The service is unmatched."
  • "Manager stopped by to see how meal was, his name is Edwin. Very personable!"
  • "Service was very attentive."
  • "Our server was awesome."
  • "The staff is attentive, timely, and kind."
  • "Staff is also amazing, very polite and friendly."
  • "The service was great. Every staff member was friendly and willing to accommodate for almost every need."

Cons:

  • "If you have food allergies, avoid this restaurant."
  • "She gave me a huge attitude and put me on hold and never came back."
  • "The service was horrible, we went almost 20 minutes or more without water or anyone taking our order."
  • "Poor service so we left without even ordering."
  • "Between the poor service and mediocre food."
  • "Unfortunately service was very slow."
  • "Service was extremely disappointing."

Atmosphere

Pros:

  • "Beautifully renovated elegant historic building."
  • "Very laid back atmosphere. Patrons mostly in their 30s and not rowdy."
  • "The ambience was good, and great location if you have kids it’s close to the waterfront, playground."
  • "The ambience of the railcar upstairs was beautiful."
  • "The environment was cozy and decorated for Christmas."
  • "Lovely atmosphere. Everyone who came in that night for dinner was friendly."
  • "Terrific atmosphere. Open and breezy in the summer time, cozy and peaceful in the winter."

Cons:

  • "The ambience looks classy at first glance but there was some kind of strange smell perhaps because of lack of air conditioning."
  • "Overall the atmosphere can be noisy."
  • "The decor inside is dated and dreary too."
  • "Mostly a sports bar so it's noisy."
  • "It was so loud, it’s like the room magnifies the sound wasn’t easy to have a conversation with someone right next to me."
  • "The lights flicker and it is distracting at times."
  • "The restaurant was so dark not only could you not read a menu, you couldn’t tell what your food looked like."

Price

Pros:

  • "Cocktails are $11 but not indicated on the menu."
  • "Price is good at $28 per person for two course brunch with a cocktail."
  • "Definitely worth every penny."
  • "All of which were fantastic and very reasonably priced."
  • "Prices are very affordable for the brunch menu."
  • "I honestly ended up spending less than I thought I would."
  • "Great cocktail specials (I was having the $5 white sangrias), and reasonable prices..."

Cons:

  • "Terrible for a $25 salad."
  • "Went here for Thanksgiving and no where near worth the price."
  • "Double espresso, $8… which was made from low quality coffee beans, this is total rip off."
  • "Over too expensive for quality."
  • "Also place adding non cash service charge. Which is insane."
  • "Be careful on gratuity you want to give. Suggested gratuity is calculated based tax and “non-cash fee”."
  • "I asked for Mezcal and barely tasted the Mezcal."

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