The Brass Rail Reviews Summary
Category: American restaurant
Food Quality
Pros:
- "Food was amazing, surprisingly for a place like Hoboken, the price was very reasonable."
- "The food is always tasty and well prepared."
- "Phenomenal flavors! The dish was well prepared, and the presentation was very pleasing."
- "The burger and fries was amazing and the sliders was great to eat."
- "The food was excellent."
- "The food was outstanding! We had the Roasted Veggie “Primavera” Flatbread, the Roasted Chicken Breast, and the Seared Salmon."
- "The food is so yummy so fresh and so artfully presented."
Cons:
- "However food and service was just terrible."
- "Top 5 worst rigatoni pasta I have ever eaten."
- "The chicken was bone dry and chewy."
- "Mac and cheese was almost inedible because it was basically just plain pasta."
- "The lobster roll had overcooked meat and was saturated in mayonnaise."
- "Food was atrocious, not fresh, overcooked, and misrepresented on the menu."
- "The food was extremely overdone and dry. Everything tasted like it was old and microwaved for us."
Service
Pros:
- "The service is unmatched."
- "Manager stopped by to see how meal was, his name is Edwin. Very personable!"
- "Service was very attentive."
- "Our server was awesome."
- "The staff is attentive, timely, and kind."
- "Staff is also amazing, very polite and friendly."
- "The service was great. Every staff member was friendly and willing to accommodate for almost every need."
Cons:
- "If you have food allergies, avoid this restaurant."
- "She gave me a huge attitude and put me on hold and never came back."
- "The service was horrible, we went almost 20 minutes or more without water or anyone taking our order."
- "Poor service so we left without even ordering."
- "Between the poor service and mediocre food."
- "Unfortunately service was very slow."
- "Service was extremely disappointing."
Atmosphere
Pros:
- "Beautifully renovated elegant historic building."
- "Very laid back atmosphere. Patrons mostly in their 30s and not rowdy."
- "The ambience was good, and great location if you have kids it’s close to the waterfront, playground."
- "The ambience of the railcar upstairs was beautiful."
- "The environment was cozy and decorated for Christmas."
- "Lovely atmosphere. Everyone who came in that night for dinner was friendly."
- "Terrific atmosphere. Open and breezy in the summer time, cozy and peaceful in the winter."
Cons:
- "The ambience looks classy at first glance but there was some kind of strange smell perhaps because of lack of air conditioning."
- "Overall the atmosphere can be noisy."
- "The decor inside is dated and dreary too."
- "Mostly a sports bar so it's noisy."
- "It was so loud, it’s like the room magnifies the sound wasn’t easy to have a conversation with someone right next to me."
- "The lights flicker and it is distracting at times."
- "The restaurant was so dark not only could you not read a menu, you couldn’t tell what your food looked like."
Price
Pros:
- "Cocktails are $11 but not indicated on the menu."
- "Price is good at $28 per person for two course brunch with a cocktail."
- "Definitely worth every penny."
- "All of which were fantastic and very reasonably priced."
- "Prices are very affordable for the brunch menu."
- "I honestly ended up spending less than I thought I would."
- "Great cocktail specials (I was having the $5 white sangrias), and reasonable prices..."
Cons:
- "Terrible for a $25 salad."
- "Went here for Thanksgiving and no where near worth the price."
- "Double espresso, $8… which was made from low quality coffee beans, this is total rip off."
- "Over too expensive for quality."
- "Also place adding non cash service charge. Which is insane."
- "Be careful on gratuity you want to give. Suggested gratuity is calculated based tax and “non-cash fee”."
- "I asked for Mezcal and barely tasted the Mezcal."
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