Plymouth Meeting Mall Reviews Summary

Customer Service

Pros:

• "Excellent customer service."
• "Employees are very cooperative."
• "Clean and neat building with helping staffs."
• "Beautiful mall. Nice and clean. Friendly staff."
• "Employees that would go out of their way from doing there daily task at work to ensure a customers needs were met is truly extraordinary..."
• "And the mall was clean the mall personnel along with the store clerks were friendly and had great customer service skills!!"
• "Great front desk staff, they were very friendly and informative about their products on the shelf."

Cons:

• "A while back, the cleaning woman yelled at me and threatened to report me to security."
• "The customer service at legoland is trash."
• "The service was terrible, she was more interested in socializing with the fellows at the bar then waiting on the tables in her section."
• "Most of the store employees are nice but once in awhile find some that have that attitude they don’t want to help and don’t bother me attitude."

Shopping Experience

Pros:

• "This is a good place for shop, dine and enjoy."
• "It's a nice place to shop and eat."
• "A great place to look for almost everything you need or want!"
• "They have stores to meet everyone's needs."
• "Plymouth Meeting Mall has tons of different stores to check out."
• "You can find anything you want there plus there are large food choices and plenty of parking is available."
• "Nice Mall That Has Great Stores. Good Environment, Clean, And Spacious."

Cons:

• "Along with many malls across the US walking through the place feels like a relic of the past."
• "Sadly, this mall is at the last stage of decline before decay sets in."
• "It’s kind of gone downhill, being once a popular spot for teens and young adults."
• "This mall is small, it has the stores that you need for entertainment, however food court is hidden and u don’t like the organization of it as is on a side and far from the sitting area."
• "Still some empty stores."
• "Many stores are empty."
• "Basically no stores in the mall - just empty rooms at this point."

Entertainment and Attractions

Pros:

• "There's LOTS and LOTS of things to do for adults and kids of all ages."
• "There are plenty of entertainment options trying to revive what otherwise seems like a really slow shopping area."
• "The attractions for children are great however. They have a carousel and kiddie rides, as well as a lego store and train shop."
• "We were at Dave and Buster's to watch the Eagles Superbowl winning parade!!"
• "A very well organized, child-friendly mall that boasts LegoLand and Dave and Busters and a two story carousel."
• "They have a big play area downstairs and legoland."
• "The fountain and carousel inside the mall is always a solid time-pass for the children and those waiting."

Cons:

• "$38 for 2 people to watch a movie is highway robbery."
• "Dave and Buster's is way over priced games with crappy prizes -so I would avoid entirely."
• "Most of the games were out of order, the prices were too high for the food that wasn't all that good."
• "None of the claw machines or ride on kiddie carousels work, no one working trampoline area."
• "They don't really have anything some attractions like d&b and Legoland. But no stores for the younger crowd no real clothing stores."
• "The customer service at legoland is trash."
• "Visited Lego land!! It was a mess. And not very organize!"