Danbury Fair Reviews Summary

Category: Shopping mall

Address: 7 Backus Ave, Danbury, CT 06810, USA

Phone: +12037433247

Rating: 4.4
based on 342 reviews.

Store Variety and Selection

Pros:

  • "I love going to this Mall because of the variety of stores it has."
  • "The mall boasts an impressive selection of stores, catering to various tastes and preferences."
  • "Danbury Fair mall offers a diverse shopping experience, featuring a wide array of stores catering to various tastes."
  • "This mall is great and it a great selection of stores like Foot locker,Vans, H and M, and more."
  • "They have most of the major stores and even some more rare stores like uniqlo."
  • "Very diverse and great variety of stores. It actually houses the ONLY Primark store in CT!"
  • "This mall has every single store you can think off."

Cons:

  • "This mall is huge and yet only has the standard, generic mall stores you would expect."
  • "Stores are empty with little selection other than Macy's."
  • "Half the stores are vacant."
  • "Lost so many great stores over the year’s."
  • "There are few stores I shop at here, a lot of the ones I used to frequent in the past are gone."
  • "The stores are nothing like it use to be! Only reason I go now is for food and Forever 21 (sometimes)."
  • "There are not enough stores for middle aged woman."

Cleanliness and Maintenance

Pros:

  • "Danbury Fair Mall is really nice, clean and very organised."
  • "It is always kept up and clean with a great atmosphere."
  • "Plenty of bathrooms here and the bathrooms even has little toilets for the kids."
  • "The mall was very clean and had a nice selection of stores."
  • "It has a clean food court with a wide variety of choices."
  • "This is the cleanest mall I have ever visited."
  • "The mall is clean bright and has lots of areas to sit and eat or just lounge around and take a break."

Cons:

  • "It is a little strange that you have to walk outside to access certain stores, as well as certain restaurants."
  • "Macys store has chipped furniture. Dirty floors and bathrooms and sale racks so stuffed, you can't view what's on them!"
  • "The only complaint I have is that the Starbucks was filthy."
  • "The bathrooms/nursing room were a little dirty. Could definitely use some cleaning!"
  • "Public bathrooms extremely dirty."
  • "The mall itself is like a GIANT HEATER in the summer, due to poor or No Air Conditioning."
  • "The parking lot floods every time it rains."

Food Court and Dining Options

Pros:

  • "The food court is large and has plenty of options."
  • "Hugh food court with many fast food restaurants."
  • "The food court did not disappoint."
  • "The food court has a variety of options including pizza, ice cream, Chick Fil-A, Chinese, etc as well as a carousel ride for $3 per single ticket."
  • "It also has great food selections like Annie's, Cinnabon, Charley's Philly Cheesesteak, Cheesecake Factory, and more."
  • "Good food options in the Food court as well as standalone restaurants like Chipotle and Cheesecake factory."
  • "The food court has many options to choose from."

Cons:

  • "Not a fan of a large mall allowing vaping throughout the mall."
  • "The food court at the mall seems to be shrinking. With limited options, we chose China Wok."
  • "Food court needs a lift. It's primarily fast food."
  • "All other eateries have left."
  • "Customer wise far less busy than it used to be many years ago."
  • "Terrible experience. I thought the exotic snack store would have a selection larger than a world market candy section alas it was nearly identical in size and variety."
  • "We keep hearing stories of people falling sick after eating there."

Accessibility and Convenience

Pros:

  • "Parking is easy and it's quick on and off the highway."
  • "There is ample parking, a Tesla charging station, and beautiful views in the parking lot."
  • "Parking both free and abundant in the mall's surrounding lots."
  • "Parking was easy, and there are EV chargers if needed."
  • "Parking is also pretty good never really have to fight for a parking spot unlike other mall."
  • "Tons of indoor and outdoor free parkings."
  • "Plenty of parking and easy access to highways."

Cons:

  • "Not enough escalators and ways to get from one floor to the next."
  • "Difficulty finding a map of stores."
  • "Handicapped access is available but difficult to maneuver around."
  • "I just wish they had more than one elevator."
  • "FYI, gets very crowded during the holidays and the weekends. You'll be looking for parking spots for a bit so be patient."
  • "The mall is a nightmare to go to when there is heavy rain. The flooding there is ridiculous and the traffic it causes is horrible."
  • "Wish they didn't close at 8!"

Security and Safety

Pros:

  • "The mall is safe, fairly busy, and has a good selection of stores and entertainment that tilt upscale."
  • "Security seems to keep things in check I've never seen any body acting up."
  • "Security unobtrusively keeps things in order, and sanitation crews scour the facilities for rubbish."
  • "There is plenty of security and the Danbury Police Department Explorers were there as well to keep everyone safe."
  • "Security is always at the utmost concerned with Patron safety."
  • "Always see security around never see unhappy customers."
  • "The security guards are & have been VERY friendly when or if you ever need help."

Cons:

  • "I go to the mall and I am on the phone finishing a call before I go in. A security service car pulls up and the security person tells me I cannot loiter in my parked car in the parking lot."
  • "Me and my friends were harassed by a group of boys twice, told mall security, they did nothing, and it turns out one of them hit my friend."
  • "It is no longer as safe as it was once."
  • "Recent reports may make you question the safety, but this really is a great mall for shopping and even to bring kids."
  • "The mall security guard was rude and disrespectful to me."
  • "This extremely unprofessional security guard comes at us so aggressively I felt as if I was going to have to defend myself and my pregnant wife against this super aggressive man."
  • "The play area is kept clean but happens rarely watch their children. They need to put a security guard there."

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