Ruby Tuesday Reviews Summary

Service

Pros:

• "Latrese was our waitress, she came to us with a smile."
• "Our server, Sabrina, was great!"
• "Jennifer our server was wonderful."
• "Had THE BEST SERVER, Tianna J. She was attentive, offered suggestions and even appeared to be enjoying being at work."
• "Service was excellent!!! Ceaira was the best host."
• "The service Claudine provided was very exceptional."
• "Our server Whitney was the best! Friendly, attentive, and also gave good recommendations!!!"

Cons:

• "After finally ordering, we sat there another hour and 15 minutes and no explanation."
• "We waited another 10 minutes and no one ever came."
• "Absolutely HORRIBLE service!!"
• "I can’t mention enough how lackluster our service was, coupled with food that didn’t even taste fresh."
• "Worst place ever I been. Worst service."
• "Waited about 20 minutes, absolutely no service whatsoever, not even to take my drink order."
• "Completely terrible management and experience."

Food Quality

Pros:

• "All-in-all the food was good, typical food with similar settings, but the friendly service is something not many restaurant have these days anymore."
• "The food is great and the new furniture is so contemporary, love it."
• "Food was great and way better than I expected it to be."
• "The food is very authentic, plentiful and incredibly delicious."
• "The food was delicious."
• "Both meals were very tasty."
• "The food was awesome and I'm definitely addicted to the salad bar."

Cons:

• "The majority of the restaurant had a lingering stench that smelled like an old wet rag."
• "Food quality was poor today, with the exception of the salad bar, and the menu prices have gone up."
• "My chicken sandwich was overcooked and hard as hell."
• "Everything that we ordered was stale."
• "Food is still good but this place is dirty. Old soggy carpet. Yikes."
• "Chicken was rubber. Bun was stale. Fries were limp."
• "The food has lost a lot of quality, is grease and the portions are smaller."

Ambiance and Cleanliness

Pros:

• "The new remodel is amazing!"
• "It looks very clean and fresh!"
• "Pretty cool spot. Humble."
• "Just opened and newly renovated with a fresh light decor."
• "The place looked nice and clean."
• "They totally remodeled and the new decor is modern yet cozy."
• "Ambience: a nice dining room with a friendly clean environment."