Address: 76 Progress Dr #262, Stamford, CT 06902, USA
Phone: +12035690011
Rating: 4.8
based on 161 reviews.
Staff and Service
Pros:
"The staff was very nice and helpful the puzzles themselves were fun to solve."
"The staff went out of their way to make sure we had a great experience."
"Jill, the owner, was super helpful helping me plan the proposal and even took pictures!"
"The staff here is also wonderful - very helpful, friendly, etc."
"The couple that runs the place are so friendly and really care about you having a good time."
"Very friendly group of people who work there, and they explain and answer all question you have about the room you are going to be in."
"The hospitality of Jill and Stuart was top notch!!"
Cons:
"To pay that kind of money, and for it to be obvious that the staff was not interested or invested in tracking the game, is incredibly unprofessional."
"Staff was not paying attention during our game."
"Our gamemaster was not attentive to our progress."
"Never have a witnessed a less invested staff that showed no interest in the rooms or their customers."
"At the end of the game, when we asked our GM to explain what was supposed to happen, he appeared uninterested and bored."
"The only disappointment was the customer service we received from Christian, one of the staff members who checked us in."
"The person who’s showing you the room really set the tone to make it fun and he was not it."
Game and Experience
Pros:
"Great layout and 4 rooms."
"Went for the VR experience. Seemed a little pricey, but well worth it!"
"The best part of this event for us was the Virtual Experience. OMG THE BEST."
"Had an amazing time doing the virtual reality escape room!"
"Very solid scenic design, lots of fun surprises, clever puzzles."
"The room was decorated perfectly to its 'futuristic' theme and each room could have been its own escape room."
"I have to say this location is probably the best escape room in terms of design, technology, and creativity."
Cons:
"The experience would have been great if we had the room to ourselves or people who understands teamwork."
"Given the depth of this challenge, if you haven't done an escape room before... it's REALLY difficult to finish in the allotted time."
"The second downside was that we were 8 people in the room and as I was observing others, at least 4 of us were doing nothing not because we didn't want to! But because there was not enough tasks for 8 people."
"Seriously, no physical activity? No jumping, no crawling?"
"We were slightly confused as to whether he was going to provide something else, but instead we saw him walk into another room."
"One thing that I did not like was at the end they walked you through on how to get out without asking if you wanted to know."
"This room should max out to 6 people, tough with 8, but by them booking 10, it appears to be a money play."
Pricing and Value
Pros:
"It was so much fun - definitely more inclined to adults. The only reason I did not give a 5-star rating is that I think the pricing is a little inflated."
"I did escape the madman room it was so much fun the TV screens are giving you little clues the whole time I'd totally do it again there was a total of 3 of us I'd suggest going with more people but we had a blast."
"This a level of unparalleled customer service you rarely see nowadays coupled with a superior product, a very rare combination indeed."
"Quite a fun adventure for a really bargain price."
"It was a very clever game with some very fun problems to solve."
"This location is awesome and easily some of the most immersive game design I have seen."
"I would definitely recommend Trap’t if you’re looking for a fun outing with family or friends!"
Cons:
"Production quality lacked compared to plenty of other escape rooms in CT."
"Re: Decor, very basic props, low budget, hand made."
"It was def a lot of fun, just expensive. It was $135 for four people for one hour."
"When we asked if we can take pictures, we were told we can't because there's a bday party going on."
"The story line and props seemed amateurish and not well thought out at trapt."
"We felt this venue missed the mark."
"Poorly designed, weak decor, weak playability."
Group Dynamics and Participation
Pros:
"The room was challenging but fun- the perfect mix."
"The escape room was fun and challenging."
"The game was extremely engaging with several people being able to work on separate things all at once to 'escape the room'."
"Rooms allow for solving multiple puzzles at the same time - which is great when you have several people and don’t want to have everyone on the same problem."
"The puzzles were varied and challenging but everyone in my group enjoyed them and we all worked well together."
"The rooms and clues were very challenging and clever, but our group managed to 'escape' at the last minute!"
"Every one of us immensely enjoyed it and we were already making plans to return with more groups — sports teams, school classes, couples — before we even walked out the door."
Cons:
"The first thing I want to mention is the fact that this game did not require any form of teamwork."
"With 10 people it was challenging to even get into some of the rooms all at the same time, and resulted in time spent standing outside the room waiting for others to try to find clues and solve the puzzles."
"These puzzles most made little congruous sense.. like no way anyone would connect the dots they were trying to connect to solve use that item here."
"Really really fun idea, unfortunately being paired with 6 teenage girls who did not help and giggled to themselves the entire time made the experience flat."
"But there weren't too many puzzles, so basically virtually every puzzle needed clarifying, what's the point?"
"The videos where a bit cheesy, and I would have preferred that the clues themselves weren't so obvious."
"This would have been a fun experience, but we were a small group that got placed with a larger group of people we didn’t know. It’s a tough thing to work through as a group of strangers."