Bates Motel Escape Rooms Reviews Summary

Escape Room Experience

Pros:

• "There are high-quality features with multiple levels of difficulties and rooms that are scary and not scary for kids."
• "Set up amazingly! Staff is supper freindy and the place is managed very well!"
• "Some of the clues were intuitive and entertaining, not just a 'find the key and open the lock' type room, which I appreciated."
• "These are custom built rooms that you would find on any movie set."
• "The room was immersive and decorated amazingly!"
• "Really well done, challenging but not impossible, cool props and setting."
• "The puzzles were fun!"

Cons:

• "Once they finally did he completely ignored us and went to the back."
• "The Game Master was hit or miss, as sometimes she wouldn't respond to us and sometimes she would tell us something without prompting."
• "On two separate occasions we had game guides/assistance who were hands down the worst customer service we have had for any escape room."
• "Despite high production value, they did not merit anymore of our business and we have not been back since."
• "This escape room is absolutely terrible."
• "There's less than 10 things to do in the whole room which makes it incredibly boring for most participants."
• "The only thing deserving of this 1 star is the decor of the rooms."

Staff and Service

Pros:

• "Dave and John were amazing hosts."
• "The staff was amazing and every question was answered."
• "The guy who greeted us upon arrival was great."
• "Dave, the GM, is extremely knowledgeable and friendly and loves sharing his love of escape rooms."
• "The staff here are so kind and helpful!"
• "Awesome props and staff was super friendly and helpful."
• "The staff was very friendly. We can't wait to come back for the other escape rooms, laser tag, and rage room."

Cons:

• "The experience starts off with an abrasive and, frankly, sexist “admiral” yelling instructions at you about North Korean missiles."
• "We will not return to Bates Escape."
• "The game host was less than enthusiastic about hosting our group, and our time was cut short for our game about 15 minutes."
• "Their employees make them feel like the Comcast of Escape Rooms, decent product but terrible customer service."
• "I don't feel like I got my money worth."
• "The rooms are too small to have that many people crammed in together, sharing clues."
• "I had high hopes but we will not be returning."

Additional Activities

Pros:

• "We have also played laser tag and spent some time smashing tvs in the rage room."
• "Definitely will return for the other rooms."
• "The Halloween Hayride are much more engaging than the shooting of zombies with laser guns."
• "Did the Bate Escape room but will be back for rage, another escape room and also the tactical laser tag!!!"
• "You should definitely come to Bates Motel if you are looking for an escape room, laser tag and/or rage rooms!"
• "Their laser tag is also very unique and fun."
• "They also have laser tag!!!! 10/10 experience and would recommend to any age group!"

Cons:

• "We went for the apocalypse zombie escape that was all hype and no follow up."
• "Some of the 'gadgets' were clever but rotating puzzle pieces need to 'click' into place for accuracy."
• "Poorly lit rooms are burdened with a multitude of superfluous props that just wastes time instead of actually adding a difficulty level to the game."
• "The clues need to be presented in order or linked as in a scavenger hunt."
• "Move the storage lockers out into the room. It's a traffic jam with everyone having to crowd around the corner to get to them."
• "The door to the second room wasn’t latched, the puzzles bottlenecked, so you had two people doing one puzzle for most of the time."
• "Only downside in my opinion is guests are not allowed to bring cell phones into escape rooms like others escape rooms I have visited."