Just Escape Reviews Summary

Category: Escape room center

Address: 529 Broadway, Massapequa, NY 11758, USA

Phone: +15168098980

Rating: 4.9
based on 326 reviews.

Room Themes and Design

Pros:

  • "Its AMAZING what they transform these rooms into with such simple decor."
  • "The room was well decorated and immersive with the theme."
  • "The room set up was really fun, and the cups of candy we got at the end one of the puzzles was a really sweet deal."
  • "The room decor was awesome it definitely had 'the mob' feel."
  • "The rooms are very well built and thought out."
  • "The room we did was bright and colorful and very clean."
  • "The room we did, wizards last quest, was amazingly interesting and its decor was incredible!"

Cons:

  • "The room was very dark with limited instructions and the person assigned to help us didn't respond to questions in a timely fashion."
  • "The room was hard and the items around the room did not help us unlock the padlocks."
  • "The room itself was very clever and borderline devious lol."
  • "The room is definitely more island themed than slime themed."
  • "It was not imaginative at all."
  • "I hate rooms where you need a cluemaster to get out, and that there are so many red herrings and no direction what to do."
  • "Cabin in the woods was very hard."

Staff and Service

Pros:

  • "The staff is so warm and friendly on the phone and in person!"
  • "Kyle and Katelyn were really awesome."
  • "Our Games master was Brianna and she guided us through the game really well."
  • "Our game host was very helpful throughout the experience."
  • "Nicole was our game master and she rocked!"
  • "Angie was amazing she made the Experience so much fun and was very interactive."
  • "Our host Angie is the BEST! She is so chill and you can tell she really loves her job and wants everyone to have an amazing time."

Cons:

  • "Our game master was terrible. When we were stuck she gave us a clue to an irrelevant piece of the room."
  • "The person who is supposed to watch and give clues is inattentive and gives wrong clues."
  • "Additionally, the game master’s clues were terrible."
  • "The first was when the clue master took away a clue for something that we were already doing."
  • "The screen didn’t work and the music/speakers were crackling the entire hour."
  • "We didn't get a room review after we finished."
  • "BAD BUSINESS. This place does not support local law enforcement."

Cleanliness and Safety

Pros:

  • "Also, they are very clean and they completely disinfect the rooms between groups, definitely felt very safe from COVID-19 here!"
  • "The entire place was so clean and everyone there was very warm and inviting."
  • "The place has its own parking lot, inside was very clean."
  • "Everything was so clean and organized."
  • "The facility is also very welcoming and clean."
  • "Very clean and sanitized."
  • "The place is pristine, clean & sanitary. I felt very safe being in the place."

Cons:

  • "Saw a spider and bug in the room mid game."
  • "Have played a lot of escape rooms in New York and this is the worst. No story line, clues are random, rooms are small, forget the bugs."
  • "Also, if you are trying this room be aware that there is a point where you could hit your head on something."
  • "The only feedback we'd have is that the lighting was pretty dim and made it hard to see."
  • "The only thing I'd say is bring a tiny flashlight if your sight isn't great you will have a hard time seeing a lot of the small numbers and letters."
  • "I just wish they added a blackboard and some chalk or at least some paper so we could rewrite the cyphers and do math NOT in our heads."
  • "I do not recommend this place for kids at all."

Overall Experience

Pros:

  • "Highly recommend this place with you and all your friends!!"
  • "If you're wondering if it is worth the money, I absolutely recommend trying this place out, it was worth every penny."
  • "Highly recommend!"
  • "10/10 recommend this place. We booked our next room for the next night right as we finished our current room!"
  • "Definitely looking forward to trying more rooms here."
  • "Would definitely recommend checking this place out."
  • "I highly recommend visiting this escape room, especially the pirate room."

Cons:

  • "I don’t recommend cabin in the woods."
  • "We were pretty disappointed with the escape room we did tonight. It was the candy themed room."
  • "If your an American that supports our first responders, I would avoid this place."
  • "Coming from the city, we didn't expect the company look like a house off the side of the road."
  • "This franchise struggles with logical sequencing."
  • "We did the carnival room with a group of all ages and it was absolutely magical."
  • "But the room was totally doable for the newbies in our group. And it was a good time. Not quite a true escape room either, more of a puzzle room."

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