"Mike and Rob were super guides. They gave hints to point you in the right direction and help you think outside box without giving away the answer."
"The party host/game master Alex was amazingly patient and friendly with 11 teenagers!! Thanks Alex!"
"Our guide, Casper, couldn’t have been better!"
"Our game host Tyler was amazing!!! He was super helpful and made it fun."
"Uli and McKenzie were great at helping us just enough at the points we got a little stuck."
"Uli was fantastic! He offered just enough help to get us through the puzzles."
"Denzel was fabulous. He helped us when we asked direct questions."
Cons:
"The person giving clues was inside the room which was super awkward and weird as opposed to the monitor."
"The one thing that really bothers me is that they have someone sit in the room with you."
"It's a little different having the guides in the room with you."
"Our game master was in training... but he began giving us clues before we asked for them."
"Initially the game master appeared pleasant however, from the moment we stepped into the room, one of which she remained in the entire time, appeared overbearing, arrogant, and made multiple snide and smirky remarks to my group."
"Part of the problem was that the our game master was 'babysitting' two young girls."
"We asked for clues and she kept telling us I can’t tell you!"
Puzzle Design and Difficulty
Pros:
"These rooms frontload you with a TON of puzzles so get ready to juggle, delegate and compartmentalize from the very top."
"You could work on multiple puzzles at the same time to get to your end goal."
"There were so many cool and interesting puzzles."
"There were so many interesting puzzles with so many layers and the aesthetics of the room were great!"
"The room was full of great surprises and challenging puzzles to solve."
"The rooms are creative and challenging."
"The puzzles were well thought out and not obvious in any way."
Cons:
"30 minutes in she says 'yea you won't get to that part until at least hour 3 you might as well not work on it haha'."
"ten minutes into the puzzle was told 'oh you shouldn't have gone in this room you need AT LEAST 8 people to finish it'."
"Sometimes the technology in the room is meh because sometimes it doesn’t work."
"not enough time to do so, and I never get to see what would happen if we won."
"We got a room that most of the features weren't working."
"The rooms here were nice and clean (a little too sterile in our opinion. More emersion into the theme would be nice,) but the difficulty of them is too high for an hour escape."
"So many of the 'tasks' or 'clues' were impossible or didn't make any logical sense, and after we learned what we were supposed to do, there's no way we would have ever figured that out."
Staff and Service
Pros:
"The staff was absolutely AMAZING! The amount of patience they had with the kids was truly impressive..."
"Great fun for all in our group!"
"Everything is clean and in workable condition."
"Emely was so helpful!"
"Maria the manager was so helpful and understanding!"
"The staff could not have been more accommodating and helpful."
"Staff is friendly and helpful."
Cons:
"We did not enjoy this place and we will not be going back!"
"We were sad and felt ripped off. We won’t be back, unfortunately."
"It really is not appropriate for 2 people at all—actually frustrating."
"So thank you for stealing our $$ I guess, congrats."
"Would never return."
"The rooms are rigged, including the easier ones."
"Got there and no one came to the front for 10 minutes."
Overall Experience
Pros:
"Highly recommend puzzle break for your next event!"
"I will certainly be coming back here to do their other two rooms."
"Definitely a must do adventure with the family!"
"Would definitely recommend Escape the Lost Temple to anyone wanting a good family / friend activity."
"Very cool, would definitely recommend."
"I highly recommend this location for anyone looking for their next large event!!!"
"I would highly recommend Puzzle Break in Syosset."
Cons:
"This was the most challenging room we have ever attempted."
"The rooms are cool."
"The rooms were spacious and theme decor was spectacular."
"Can't wait to do the other rooms."
"the staff was great and everyone in our group had a fantastic time."
"Booking was fast and easy."
"This place is great - booked it for a 9 year old’s birthday party."