"Rastelli Market is far superior to Whole Foods better prices, more friendly staff to help you with whatever you need."
"Rastelli's food selection is great, along with great prices."
"Prices are a tad more but well worth it."
"They do have some beautiful gourmet items but mostly overpriced and underwhelmed."
"Considering the quality of meat and already prepared foods, the higher price may be worth it."
"And the prices are more than reasonable."
"They are a little pricey but you can also find some great deals on certain items."
Cons:
"The worst in the area for pricing. Whole foods has more options and cheaper."
"The prices there on the expensive side."
"Most of the prices for the national brands are higher than at your local Walmart."
"This is a high-end grocery store with very high prices."
"Very nasty advertising Egglands Best eggs 2/$5 in your weekly flyer and when we got to the store there was a sign that said 'due to the high price of eggs, we are not honoring the sale price'."
"Wines fairly expensive."
"The prices are higher than other chains."
Customer Service
Pros:
"Most importantly, their customer service is the best. The employees are attentive and kind."
"Staff are all very friendly and helpful."
"Everyone is dressed nicely and so respectful."
"Very welcoming all around."
"Plenty of parking and a friendly helpful staff."
"The nicest people will bend over backward for you."
"Very nice, knowledgeable, courteous and friendly staff."
Cons:
"Unfortunately the store does not honor the gift card purchased from the Rastellis website."
"When you go to the counter to order, staff will ignore customers and serve other staff members instead."
"I waited around for someone to help me... I got so frustrated with the situation and the time (20 minutes) I spent there I left."
"We came in at 8:05pm and we were ignored, while there were 2 people behind the counter and no signs or tickets saying they were closed."
"The attitude of the server's behind the deli and salad counters should be addressed by management."
"Lady at the register had very bad attitude towards customers."
"People there are rude."
Food Quality
Pros:
"Prepared foods change up and are delicious."
"Their slaw is also made in the store and is very good."
"Meats are also amazing."
"This place is great for freshly made prepared food for lunch or dinner."
"Bakery items are delicious and have so much selection of real pastries and cakes."
"The parmesan garlic wings were so tender."
"Their walnut, cranberry chicken salad is to die for and it's made in the store daily so it's always fresh."
Cons:
"The dead leg quarters, that were smelly 2days later when I went to bbq them."
"Ordered breakfast and the food was cold."
"Bought over $50 in prepared food and it was over cooked, dry and basically inedible."
"The Jonah crab... was spongy and some appeared discolored."
"Muffins were a little dry but still tasty."
"Of the 3 cheese steak hoagies, 2 came out with minimal meat, not even filling the entire sub."
"The food is tasteless, rushed, and overall just looks bad."
Store Experience
Pros:
"This store really feels like an 'upscale market'!"
"The store is so clean and the products were displayed very nicely and easy to find."
"Great market!! Always clean and neat, with numerous choices."
"Everyone is very friendly and the store is very clean."
"The store is laid out beautifully."
"Clean and unique."
"Love this market! Everything looks so good!"
Cons:
"I'm 9 months pregnant and ended up having to drive to a different store."
"Just be aware the pictures while ordering may not be what you get."
"I was kind of grossed out when they were cleaning the fresh food take out area."
"The smell that comes out of that area is DISGUSTING.. Also, most of the bakery items are shipped in. All those cakes etc aren't made on premises."
"Now it just feels incredibly less convenient to get a meal and then a coffee."
"One of the cooks picked a fry out of the basket to eat it, with his hands."
"While there was a wide variety of items to choose from each one was a mediocre attempt at it."