PanIQ Escape Room NYC Reviews Summary

Staff and Service

Pros:

• "The staff (shout out to you Casey) were very accommodating!"
• "Mikayla assisted us, and she was great to work with."
• "Our game master Gus was a gem, he should get a raise!"
• "Everyone is animated and excited to be there, and it just makes the experience so much better!"
• "Monica and Casey were very helpful."
• "Our adorable puzzle master Adara was nothing short of PHENOMENAL and Dave was just a blast to talk too."
• "The staff was so helpful and engaging."

Cons:

• "Also we felt rushed into the room with a rushed backstory."
• "They also had technical issues where some of the doors wouldn’t open when you solved the puzzle."
• "The game master had to waste our time looking for batteries while our game time continued running."
• "Our group has done many escape rooms, this was by far the worst game master we have ever encountered; she barely looked up when we came in."
• "Rude staff. We had no one to greet us and were left waiting on the couch only to be addressed from a yell down the hall."
• "When we arrived the women at the front desk didn't make us feel welcomed and was very standoffish."
• "Our WiFi kept going in and out. So we couldn’t really get the clues."

Escape Room Experience

Pros:

• "I planned a staff event for our team here and it was such a success! There was bonding, there was laughter."
• "It was a great experience and the host was very friendly."
• "We loved the Moonshine Madness escape room at PanIQ. It was definitely challenging but very creative and kept our interests the entire time."
• "We use Clue Chase as a team building exercise for our Intern Program and it always scores high points."
• "Wow, what a great experience! We had a team building event and Escape Entertainment couldn't have been more accomodating."
• "The puzzles were super fun and the game master was very attentive and helped us along the way."
• "The puzzles are fun and a great team builder."

Cons:

• "The hints were out of order and really didn’t help us."
• "45 min for the price is a bit outrageous and some puzzles unless you have a lot of people are impossible to complete."
• "I believe Moonshine Madness has the hardest puzzles... I felt like we used Priscilla a lot in this room because the puzzles were not really connected."
• "We have done many escape rooms and this was by far our least favorite."
• "It felt like we got help too early in the process for some puzzles which took away some of the urgency/excitement."
• "Sadly, 2 of our room's initial puzzles were not reset from the previous game, so it made the early experience confusing."
• "The only problem with the room was the allowed player size... I just didn't think there were enough things to do in the room that required any more than 6 players."

Value and Pricing

Pros:

• "I highly recommend it for a birthday event or group gathering."
• "Definitely would recommend."
• "I recommend to anyone looking for an escape room in NYC!!"
• "We definitely recommend them for a great escape room experience!!"
• "Would recommend to anyone looking for a immersive and intricate escape room puzzle!"
• "Highly recommend!"
• "Highly recommend!!!"

Cons:

• "If you’d told me a week ago that I would end up spending more than 100 dollars doing every single room at this place, I wouldn’t have believed you."
• "Got scammed, and wasted all of our time."
• "The only problem I have with it, as I do with all of them, is they are a little pricey for one hour."
• "I paid nearly $200 for 3 players, would definitely not expect to sweat through the experience."
• "Booked a reservation for a full party online. Reservation was confirmed multiple times, including an hour before our scheduled time, and payment taken in full. On arrival, the venue was closed and no one answered the phone or email."
• "Wouldn't want to come back here again!"
• "The room is too large to be able to solve any of the puzzles without help from the escape room leader and that made the game uninteresting."