White Castle Reviews Summary

Category: Fast food restaurant

Address: 1113 US-46, Ledgewood, NJ 07852, USA

Phone: +19739273167

Rating: 4.1
based on 163 reviews.

Value

Pros:

  • "For value for your dollar have to give this place five stars got a lot of food for a small amount of money."
  • "Bought two different meals (1 & 4 on the menu) for $9.27. A Great Deal!"
  • "The price was only like $3."

Cons:

  • "Honestly, $9.89 for 2 super tiny 3 bites each burgers, an order of onion rings, and a watered down soda despite asking for extra ice. It totally was not worth getting off the freeway."
  • "Prices are ridiculous. We wanted to try a few things and shared everything we got but the total was 31 dollars !!!"
  • "We paid $45 for what we got and it wasn't even worth half that price."

Food Quality

Pros:

  • "I love White Castle, and they are quick, food comes out piping hot, crispy fries, crispy onion rings, always got the right order even when I order for a lot of people."
  • "The food was very hot and fresh."
  • "Great tasting hamburgers."
  • "The burgers themselves... Wonderfully Delicious!!"
  • "These little mini burgers tasted great and the fries were delicious as well."
  • "The vegan Impossible sliders were very flavorful!"
  • "Got the spicy shrimp and some sliders. Shrimp wasn’t really spicy but the sliders were great."

Cons:

  • "Burgers were incorrect. Basically didn’t do anything right."
  • "Burgers had an awful taste to them only got to the second slider and had to throw the rest of the 10 sac out."
  • "The sliders bread was not cooked doughy and not as flavorful."
  • "This location had soggy burgers."
  • "The burgers were so greasy that the buns were a soggy mess."
  • "Food was not good. The fish was burnt and oily."
  • "The bacon cheeseburger slider tasted awful."

Service

Pros:

  • "The staff is quick to get your meal to you, as well as polite."
  • "The man who took my order was very kind and pleasant."
  • "The staff are awesome, seem very attentive even during the late hours."
  • "We were waited on immediately. Cashier was very friendly and courteous. We did not have to wait long."
  • "The staff was so sweet and accommodating."
  • "Staff was efficient and friendly."
  • "Open 24-hours friendly staff, courteous great sense of humor in many of them."

Cons:

  • "Service could be faster.... All 6 cars at the drive through got their food before I got mine."
  • "Staff was unfriendly."
  • "The staff were very odd. Not just unfriendly, but just really made us feel as if we were imposing."
  • "Employees do not greet customers coming into lobby and constantly work with back towards lobby customers."
  • "However the workers were miserable."
  • "Even if you are the only car there, you will be guaranteed to wait for AT LEAST 35 minutes for your food."
  • "Service was abysmal."

Cleanliness

Pros:

  • "Stopped buy today to eat and what a difference smells clean and all chairs and tables were very clean thank u corporate 😊 5☆☆☆☆☆"
  • "The restaurant itself was clean."
  • "One of the cleanest White Castles I've been in."
  • "Place was very clean, they did get stingy with the meat, but I guess that's with everything today."
  • "It's White Castle!!! Clean, very friendly staff."
  • "The staff was super nice and everything was clean and not sticky."
  • "The location is kept clean and well stocked."

Cons:

  • "Eating area needs better cleaning as well as floors."
  • "All of the chairs legs are filthy and the air vents in the ceiling are full of mold."
  • "Inside the 'restaurant' in Ledgewood, NJ was dirty. Floors sticky, filthy, and empty containers left on table, garbage receptacle overflowing."
  • "It smells like a dirty mop in their and the floor and chairs look horribly dirty."
  • "The place is quite disgusting. It looks dirty, gray, empty, and sad."
  • "Unfortunately the trash in the front of the building was overflowing."
  • "Dirty tables that apparently never get cleaned."

Accessibility

Pros:

  • "The wheel chair ramp could be closer to the door. Doors could be wider."

Cons:

  • "Dining area cramped with no ♿️ accessible tables."

Thanks! Your review is awaiting moderation.