LongHorn Steakhouse Reviews Summary

Service

Pros:

• "The server was attentive without being overly bothersome."
• "Our server Josiah was EXCELLENT! He made sure we were good the whole time we were there."
• "Brett was our waiter. He was friendly, and attentive."
• "Our waitress was so friendly and awesome."
• "The staff was efficient and friendly."
• "Our waitress Yanina was very polite."
• "The server was extremely helpful and nice."

Cons:

• "Waitress was nice but forgot to bring our appetizer."
• "Food was great but waitress was rude, acted uninterested in serving us."
• "Our waitress was nowhere to be found until I asked another waitress."
• "Our waitress payed more attention to the people at the bar then the patrons at her tables!"
• "Couldn't get anyone to seat me."
• "The waitress Chrissy seemed to have way too many tables to get everything right."
• "Worst service ever. The waiter forgot our drinks twice."

Food Quality

Pros:

• "The steak is flavorful, and always done how you order it."
• "Our Wildwest shrimp was very tasty."
• "The Wild West Shrimp stood out among the three, with its succulent and flavorful taste."
• "The food was very good. We received excellent service."
• "The french onion soup and the carmalized brussel sprouts were very tasty."
• "The food was delicious, salad crisp and service exceptional."
• "The food from appetizers to main courses was absolutely DELICIOUS."

Cons:

• "Steaks were not cooked to our liking. Tough and overdone."
• "Got food poisoning from dinner there on Sunday 1/7/24."
• "The food not so much. It is way over seasoned and too salty."
• "Wild shrimp appetizer was rubbery and the coating was over fried and tasted like overused oil."
• "The entire steak was purple and was completely cold on the inside."
• "Ribs did not taste right. My steak had no taste."
• "The ribeye steak was very salty and tough the rice pilaf was salty also."

Management

Pros:

• "The manager ended up taking care of the whole bill plus a gift card for another visit."
• "Management walked around and greeted everyone."
• "Service was upheld to a good standard with teamwork and Managements attention to detail."

Cons:

• "After complaining to the 25year old 'manager'. He offered us a free desert. Unacceptable!"
• "Manager should have come out himself so she wouldn't get some customers' wrath."
• "The manager gave me an attitude even after she herself sat at the table and seen that my second steak was still pink."
• "I think he knew the charade didn't work and he did comp my wife's meal which we didn't ask for."

Ambiance and Cleanliness

Pros:

• "Haven't been here in awhile. Very happy with the way in which they are handling there seating to abide by social distancing requirements."
• "Great food and the staff and servers were taking safety seriously."
• "Restrooms were clean and maintained."
• "Tables, floors, seats, men’s restroom, plates and utensils were clean."
• "The atmosphere is also wonderful."
• "The atmosphere at Longhorn was warm and inviting, adding to the enjoyment of our celebration."
• "This is our family's go to for outstanding food at a decent price."

Cons:

• "Servers, bus staff, and even management all walked by it many times, the same piece of trash for our entire meal."
• "The men's restroom was unbearable."
• "Walked in today Whole place smelled rotten."
• "Upon walking in, I smelled a musty odor, presumably from the carpet in the restaurant."
• "ROACHES 🪳crawling around I seen two roaches and got up too take a picture of it."
• "Love the restaurant food and atmosphere, but my last visit, there as a 'sour wet moldy rag' smell in the restaurant in the area where I was seated."
• "Broccoli was over cooked and mushy."

Value

Pros:

• "Good food. Reasonable price."
• "The food was delicious!! I had the 9 oz chicken cutlet with a golden encrusted parmesan topping encased with a parmesan cheese and garlic sauce, steamed broccoli in a garlic butter sauce, and a Caesar salad."
• "The food is really good & reasonably priced."
• "My meal was 9.99, minus tax... Well, worth it."

Cons:

• "Nice steak lobster tails r too small not worth the price."
• "The food was delicious. It was however a little pricey."
• "Slightly pricey, but the interior made me feel like I was not far from the Yellowstone Ranch."
• "Overpriced for the poor quality for that portion items."
• "As of today platters are much smaller with a more prodigious price…"