"Very clean facility, lots of specialized classes you can take, lots of equipment."
"It's always very clean."
"I always see the cleaning staff wiping down equipment or cleaning bathrooms."
"This is my favorite location! Cleanest gym, friendliest staff, amazing instructors."
"The facilities are clean, there are a wide range of machines and the energy is always positive."
Cons:
"Recently, they removed all the paper towel dispenser and sprays, some deteriorating padding, ropes are shredded, so upkeep has been slow to come."
"The place was an absolute disaster. Weights from the squat racks, Dumbell racks etc. were scattered everywhere."
"What's up with all this ripped up gym equipment?"
"Showers don’t have hot water and the bottom starts to fill with water…"
"The gym is a little crowded... Bathrooms and showers are very dirty."
"The mirrors are filthy."
"The gym equipment smells as if it has never been cleaned. Half of the cable equipment is broken."
Staff and Customer Service
Pros:
"Just wanted to shout out the manager at LA fitness Edison, Maurice Riley he was very well knowledgeable of all of the amenities at the facility offered he was very personable and took his time to show us the facility."
"Signed up and was able to try free classes on the spot."
"Maurice was extremely helpful getting me set up and walked me through the ins and outs of membership very patiently."
"Areeba was super helpful and kind and made sure to explain the benefits of the membership and even gave me a detailed tour of the gym."
"The staff was very friendly and helpful, and they also offer a kids club for parents who need childcare while exercising."
"The staff here is friendly and greets you when you enter."
"Staff is super friendly."
Cons:
"LA Fitness has predatory membership practices. They make it impossible to cancel and there are numerous YouTube videos about it."
"I'm ashamed that there are people in this world like some of the staff at this establishment... My daughter was terminated after turning down advancements from male employees."
"The staff has an attitude. Christian 'the personal training director' has the worst attitude."
"Worst customer service! I enrolled as a new member. They scheduled assessment and facility visit. I went there for appointment and trainer was not present."
"The worker at the front desk was lounging in his chair and didn’t even look up from his phone."
"Beware one of the cycling instructors, Catherine D. - was extremely rude, condescending and disrespectful to me before the class even started."
"The staff at the front desk isn't helpful. I lost an umbrella in the locker room. The lady at the front desk didn't even bother to look in the Lost and Found section."
Equipment and Facilities
Pros:
"The best of all the La Fitness locations with the addition of a great real steam room."
"Best spin bike room in the area."
"This gym is my absolute favorite."
"They have an infared sauna."
"The gym is spacious and has plenty of equipment for different types of workouts, such as weight lifting, CrossFit, cardio, yoga, etc."
"It’s spacious, has plenty of equipment and machines."
"Not the biggest location but they have the right amount of exercise equipment to get a great workout."
Cons:
"Equipment breakdown takes several days for repairs."
"The gym started out good, but now it's going down the hill."
"The gym itself is a nice gym but there are way too many people. 1 hour before closing and there are waits for using the bench press."
"Equipment and spacing between equipment varies to comfortable to 'squeezed in'."
"Also something that has been increasingly getting worse is the equipment padding is all broken."
"A lot of equipment is damaged and has not been fixed since LAST YEAR."
"The dumbbells are completely scattered throughout the gym."