"From top-notch professionalism to their thoroughness, they checked every box with flying colors."
"They are extremely professional. From their office staff to their spotless garage and excellent work."
"Peotter’s was professional and helpful from the moment I contacted them."
"Peotters is knowledgeable, prompt, experienced, courteous and offers professional service."
"Larry and his team were great to work with, from paint correction through the clear coat protection they did a great job keeping me updated on progress."
"The team at Peotter's was amazing. Larry was great in taking his time with me and making himself available for consultation."
"The communication from their team from estimating through repair to completion was exceptional."
Cons:
"Avoid this shop like the plague, owner called Joanne and rude shouting Renee are money hungry, rude people, who will reject jobs for money."
"Missing label for the tire specs, air psi. Called multiple times for past 2 months but no results."
"I was double charged for labor."
"Tire rim was supposed repair but was switched one from one side to other."
"The front desk staff were very loud and I even heard some cursing."
"How can I trust someone who smelled like alcohol with my vehicle."
"The employees are rude including the managers."
Customer Experience
Pros:
"What a great experience at Peotters! My jeep was in an accident and was towed to Peotters, they were so professional, knowledgeable and friendly."
"The entire team deserves a ton of credit for their commitment to detail."
"Their seamless service made the entire process a breeze."
"Simple acts of kindness like these are what make all the difference. Thank you!!"
"The customer service was great, Joanne (the owner) gave us personal attention, every time that we had a question or little issue, she and her team resolved every detail and did not give up until we were 100% satisfied."
"They're truly awesome."
"Customer service staff is very friendly and responsive."
Cons:
"I went there for an estimate and their dog was so vicious. Why have a dog that will attack customers on the premises?"
"Avoid this shop like the plague, owner called Joanne and rude shouting Renee are money hungry, rude people, who will reject jobs for money."
"If you own anything other than a luxury car, or something expensive, I wouldn't waste your time going here, even for an estimate."
"Appointment was changed and delayed."
"Most unprofessional place ever!!!"
"I approached another employee outside (I do not remember her name) she claimed to be a manager and she was very unpleasant to speak to."
"Overall, not a good impression. I do not recommend anyone to go there."
Quality of Work
Pros:
"The diligent work crew will make the car look new again."
"When I got my car back, it wasn't just repaired – it was spotless inside and out!"
"They repaired a damaged mirror and door on my Rivian. As well as put on some PPF for me."
"Both times they did a perfect job, on-time and at a reasonable price."
"The work done was unbelievable."
"The paint and body works looked better than factory."
"Their work is unbelievable. Perfection at it's best."
Cons:
"Missing label for the tire specs, air psi. Called multiple times for past 2 months but no results."
"I was double charged for labor."
"Tire rim was supposed repair but was switched one from one side to other."
"Appointment was changed and delayed."
"After 1.5 hours TOTAL, the bill came to just over $600."
"Most unprofessional place ever!!!"
"Car looks better than before the accident- Even the interior came back cleaner!"