Trader Joe's Reviews Summary

Staff and Service

Pros:

• "Their cashiers are sooooooo friendly."
• "Everyone is always super helpful in helping you find whatever you are looking for."
• "The staff is great and always customer service focused."
• "The staff was friendly, attentive and kept every customer in order."
• "Staff is very friendly and super helpful."
• "Super friendly staff always willing to help with a cheerful disposition."
• "All of the employees are always so kind and helpful."

Cons:

• "At my latest visit, credit cards were not working but I wasn't notified."
• "I was told my payment didn't go through and the lady asked me to swipe again... spoke to manager twice, very unkind and demeaning,and she said I'm lying."
• "Leslie Smith of garden city NY was beyond rude, threw the products in the garbage aggressively in front of me."
• "Was not allowed to look at what was being rung up using virus as an excuse. She was rude and abrupt."
• "The staff sticking stuff is usually on the rude side and not as helpful."
• "The lady standing on Jericho counter charged me 22$ for 4 apricots. When I told the lady she didn’t ring apricots properly, she just shrugged her shoulders angrily."
• "The cashiers are obnoxious. They overpacked the bags and they broke."

Store Layout and Stock

Pros:

• "Their products are absolutely amazing and delicious."
• "Fresh fruits and vegetables everyday with a big variety. Very good quality meats too."
• "They have specialty foods and seasonal things."
• "This store is generally well stock with everything you need, as well as some new items that they are selling."
• "I've probably been in at least 25 Trader Joes stores around the country. This particular store has a far larger selection of beer and cider than any other store I've seen!"
• "Inventory is fresh and full."
• "Always fully stocked and a great overall experience."

Cons:

• "I like the offering at Trader Joe's but I can't get over the fact that there is not enough separation for like products."
• "For some reason, they keep eliminating items I love."
• "This location, however, is way too small for the amount of traffic it gets."
• "They run out of food favorites constantly."
• "This store is really untidy and packed. Fruits/ vegetables are not fresh and really poor quality."
• "The vegetable wall was almost empty."
• "Always out of whatever products I like and usually specifically come for."

Prices and Value

Pros:

• "Prices are sooo much cheaper than other stores like Whole Foods."
• "The prices for most things were very good and typical of trader Joe's."
• "Even at a great quality, the value is certainly worth it, being able to feed an entire family a healthy meal at a value price point."
• "This is all house brand trader Joe brand items, but always top quality at great prices."
• "The prices r very reasonably priced as well."
• "Additionally, the price point of most items here is competitive, if not cheaper."
• "Traders Joe's is always a favorite. Prices are reasonable. Great variety of foods."

Cons:

• "Overpriced groceries. Claims to be pure and natural...... but take a good look at the amounts of sugar and sodium on some of their items."
• "Nice employees, but some pricing issues- I bought a 4-pack of a craft beer for what seemed like a good price, until I got home and saw that even though the tag CLEARLY said $11.99, the actual price charged was $14.99."
• "Some prices are slightly high for some items such as soy milk, but for my family the cost in gas and time to get those elsewhere justified buying them here."
• "The shelf labels say a price and when you go to pay you are surprised with values ​​that are sometimes double the indicated price."
• "There are a few items that you'd probably want to buy elsewhere as they clock in at a few dollars above the norm."
• "Great options, prices could be better."
• "EVERYTIME I ATE LIKE HAVING A FEELING OF FOOD POSIONING N TUMMY GOT UPSET."

Shopping Experience

Pros:

• "Check out was fast but the lines were long didn't. Mind standing for a little bit it was worth it."
• "Once you shop Trader Joe's, there's no going back. Worth the crowd! Best prices and products."
• "I can never really gauge when a non-crowded time will be, but I’ve never waited more than 10-15 min outside."
• "The limit the number of people in the store, so it's not overcrowded like before."
• "You can sample any item! They have a kiosk where you can bring the item you’d like to try."
• "Checkout was fast."
• "Fast checkout and friendly staff."

Cons:

• "Went there on a Sunday about 12pm and it was soooo packed!"
• "Terrible experience. Love their products but I don't go very often because it's always crazy in there."
• "This Trader Joe's is great because I never set foot in there; a family member goes. I hate crowded spaces, especially these days, and this place is almost always crowded."
• "The aisles are too narrow for shopping carts when the store is busy, and it's busy most of the time."
• "How much tighter can the aisles be?! One can barely walk through the store."
• "Only problem is that the place is so crowded it is hard to maneuver at times."
• "Inside it's way too crowded with maximum maneuvering difficulties."