Anthony's Auto Body Reviews Summary

Customer Service

Pros:

• "We are very happy with Brian and Anthony's employees professionalism and quick turnaround."
• "Brian and all the staff are very helpful and will work with you to get the job done right!"
• "Jimmy and his entire staff made this experience not only stress free but left me relieved knowing that there are still honest, trustworthy, body shops out there."
• "Professional service and friendly work environment were evident when I walked in."
• "I very rarely see this high level of excellent customer service with any business."
• "The staff is awesome!! Super friendly and willing to accommodate last minute."
• "Everyone there is super professional and friendly!"

Cons:

• "I'm very disappointed by the treatment you gave me!!"
• "Car was very dirty, buffer marks on some edges. Compound in all moldings, door handles etc."
• "Waste of time going to this shop and their parking was almost all blocked off making it almost impossible to even go in to talk to them in the first place."

Quality of Repair

Pros:

• "The car is in fantastic shape with no issues."
• "The work was done ahead of schedule, and the repair was flawless."
• "They fix my van in no time they made my van look like it just came of the Assembly line of a factory they brought back life to my van with there body work and other maintenance on my vehicle."
• "Pretty much the whole car was repainted and it looked like it just came off the lot of a new Acura car dealership."
• "Both times our cars came back to us looking better than before the crash!"
• "The actual repair of my car was flawless !!!"
• "The work that was done was perfect."

Cons:

• "Despite their promises not to take the car if the visibly damaged parts are not available, they got the car stating the part is in, and kept it for a month while waiting for that part."
• "This recent experience was less than perfect- the bumper skin was not installed correctly leaving it slightly, but noticeably askew."
• "It was quickly fixed before I took the car back, but I resented being the final quality inspector."

Communication & Professionalism

Pros:

• "He is very professional and knowledgeable about auto repairs which made it very easy for me to understand!"
• "Brian (and the rest of the office staff too) was extremely professional."
• "Brian is so professional and accommodating!"
• "They kept me informed about the status of my repair at every step and even finished earlier than expected."
• "Brian and the rest of the staff are very knowledgeable and keep you informed throughout the whole process."
• "Brian was communicative, updating me regularly on what was going on with parts and the repair."
• "Brian puts professionalism, punctuality, and thoughtfulness at the forefront of every interaction..."

Cons:

• "Costed me extra $700 in rental. Maybe the quality of repair is good, but they lied."

Additional Services

Pros:

• "Brian was amazing from start to finish my Mini Cooper looks amazing…my car was returned to me cleaned from top to bottom and you would never know it was in an accident…"
• "The detailing and interior cleaning was an added bonus I did not expect."
• "They even cleaned my car inside and out before I went to pick it up."
• "Plus the guys who did the work on the Silverado found a number of items (one item was $100 iTunes gift card) and put them in a plastic bag for us."
• "The extra care in detailing car was much appreciated, the tires and paint never looked so shiny."
• "Anthony's not only washed the car after all the work was done; they took the time to shine the tires!"
• "The additional compound and wax process makes my 12 year old car shine like brand new."

Cons:

• "The woman running the front desk refused to give me a quote because they had to get a request from the insurance company first."