"All associates are friendly and professional, and I experience this wonderful atmosphere every time."
"I'm so pleased to have my car serviced here. They are so conscientious."
"A wonderful service center filled with friendly, professional and competent technicians."
"The service team is amazing, at Ramsey Subaru!"
"Everyone here is very personable and attentive."
"The representatives are attentive and helpful with any questions and the service is thorough."
"The Subaru Staff members were courteous, professional, efficient and informative."
Cons:
"This time I needed to know the Battery life, and a Camber adjustment which (was mentioned I needed last time), which neither were addressed?"
"Getting back a car dirty seems to be an on-going issue with Ramsey Subaru."
"And I usual decline a car wash but this time allowed, after I returned home, I noticed my left rear door rubbed or Scratched!!?"
"Took the car in for airbag recall so the dash had to come out... sloppy work, left unplugged: cigarette lighter, glovebox light, and left a bunch of screws out of the dash."
"I felt dismissed when trying to report my issues with your service."
"WORST SERVICE CENTER made an appointment yesterday for 9am. Snowfall was coming today. Never received a call text or email that the location would be closed or late opening."
"I’m not sure if I will return for service after this experience."
Facility Cleanliness
Pros:
"The facility itself is beautiful and is kept spotless!"
"Service center is always very clean, especially the waiting area."
"The facility is very clean, the waiting room is very spacious with comfortable seats and free snack and coffee."
"The facility is very clean, and neatly organized."
"This is the best service center that I have ever gone to. Pleasant staff, clean (amazingly so), large comfortable waiting room with the best coffee machine I've ever seen."
"Clean and inviting facility."
"The staff members were friendly and the facility was clean."
Cons:
"The car was returned with smudges, smears, grease marks on both the front AND BACK seats - and even dirty fingerprints on the headrests."
"However, whole cleaning Extremely poor as the roof was never touched or wheels!"
"When I pulled out I noticed they never washed my car either."
"The service took almost an hour longer than expected with no communication about the delay."
"Came in for service. Asked for oil change and tire rotation. Oil and filter changed but the tires were not rotated."
Value for Money
Pros:
"A bit of a drive for me, but they have better pricing than other Subaru dealerships and they actually do the work promised."
"I was told they would give me a discount so I was happy with that."
"They are a car dealers service center. That being said the prices are pretty reasonable."
"The problem was actually covered under warranty so it was a no cost repair."
"Every time we have work done here, there is always something extra they do without charge or without being asked."
Cons:
"Well it still cost me $113.06 WITH 10% off???"
"$122 for an oil change & tire rotation seems VERY Pricey!!!"
"$ 29.95 for tire rotation is getting out of control"
"To top it all off the 60k service I had done was very costly for a certified pre owned car I've had for just over one and a half years."
"Needless to say, I will not be back and I feel like I was robbed!"