"The front desk was very helpful the nurses and the urgent care doctor was very nice."
"Very kind and understanding staff, saw me quickly and treated what they could even before all of my tests came back."
"The staff were very friendly and took the time to listen."
"The team was so kind, knowledgeable, and did an excellent job treating my daughter and explaining the treatment plan to me."
"Everyone from the front desk to the nurses & doctors seem to genuinely care about solving patients problems."
"The entire staff was professional and caring with respect to my health concern."
"Nurse Mandy took the time to make all my children comfortable and happy and took the time to answer all my questions."
Cons:
"The nurse was not nice."
"The supervisor who yelled at me and hung up on me 3 times."
"Clinic just refused service to my mother for 'not speaking good enough english'."
"She was clearly rude, and wanted to get rid of me as soon as she could."
"The receptionist Jen was rude at first, which turned me off."
"The front desk lady was LAZY and RUDE."
"The medical assistant or nurse was so rude and just yelled come back."
Facility & Cleanliness
Pros:
"The lobby was very clean, well organized but the examine room floor was very dirty and a little sticky."
"The place was very clean the staff was very nice and professional."
"The facilities were modern and well lit."
"The office is meticulously clean."
"Office super clean, the front desk MA was very professional and easygoing, bathroom was clean as well."
Cons:
"The examine room floor was very dirty and a little sticky."
Service & Care
Pros:
"I was able to make the appointment online before we left home and she was seen very quickly."
"Walk in appointment on a Sunday afternoon. Very little wait time."
"The office followed up the next day with a phone call to see how I was feeling."
"The doctor knew exactly what was wrong with me and how to treat me."
"Fast, Affordable, and Convenient."
"Would definitely go back."
"I highly recommend this clinic to anyone needing fast quality care."
Cons:
"Been sitting here 40 min and yet to see anyone come in or out."
"I waited for half an hour to even have someone take my information."
"Days pass and the pain still persists... Finally on Thursday, FOUR days later, I CALL and they told me something happened to my cultures, and they didn't have them."
"Came there with a hard pain in lower back, after 45 minutes of waiting they told me that they can’t help me."
"I waited in there for almost 45 minutes to be seen while they let 2 people who came in after me be seen almost right away."
"There was NO ONE at the center besides me for treatment and we waited 20 minutes to see the first clinicians."
"I was there an hour, they were taking people who came in after me."
Financial & Billing
Pros:
"They took my insurance and no copay."
Cons:
"I get a bill in the mail today for 310.89 of which I owe $150. A complete rip off considering there were no tests needed."
"I got a bill for 150$, for 5 mins of absolutely nothing."
"This place is INSANE, I have insurance checked in and was told my copay was “umm 50” sit down and see my card was charged for $150!"
"I received a bill in the mail from those dates of service stating I was going to collections if I didn't pay."
"But they proceeded to get my address wrong, never tried to rectify with me and then immediately sent the bill to collections."
"Getting screwed by an out of network ambulance bill of over $2000 because I took the advice of the people here to take my 10 year old son to the hospital by ambulance."