"Service is quick and friendly despite the long lunch lines."
"The service was excellent, and the atmosphere made the dining experience even more enjoyable."
"Staff was friendly! Was crowded at the time but was still able to find a clean spot to sit down for 3."
"Staff was amazingly friendly. Even though they were rushed with a large crowd they were attentive and on point."
"Fast and efficient service. Pizza and beer hit the spot."
"The service was quick and friendly!"
Cons:
"Pizza is delicious but the guy in the pay spot (this afternoon)was rude and he denied to apply us the offer charging us with the drinks while the offer was displayed in and outside the place."
"They charge 4% extra on top of everything if you use a credit card."
"Was charged $3 more than the price told."
"These guys lack any basic intelligence and common sense."
"As far as some of the workers the men are very nasty and disrespectful."
"Bad service. I felt like i was there to please them, the lady running the register was definitely not a friendly one."
"Terrible service and rude employees!!"
Food Quality
Pros:
"Pizza is amazing and the staff is super friendly at this location. This is real NYC pizza."
"The pizza was crispy and pretty good with something crunchy under the crust (semolina?)."
"The best NYC pizza I have ever had! The crust was so crispy on the bottom, chewy in the middle, perfect amount of marinara with hot mozzarella cheese."
"The pizza at this spot was unparalleled, and what set it apart was the exceptional crumb style crust."
"The pizza tasted really good, authentic NY 🍕."
"The pizza was delicious, with a perfect balance of flavors."
"The cornmeal dusted crust gave this pizza an incredible texture and crunch that set it apart from any other pizza I’ve ever had."
Cons:
"I can't understand how they got an A in the inspection."
"It wasnt very good, this isn't NY pizza, this is tourist pizza."
"Terrible. Pizzas are made with I-dont-know-what ingredients."
"The pizza itself is flavorless aside from the puddle of grease dripping down the slice as you pick it up."
"The worst pizza that I had for the last year."
"The worst quality of pizza ingredients, yesterday I was there for the first time, I ordered 2 slices and the pineapple/ham was just impossible to eat."
"The sauce was salty and pasty. The cheese had a strange texture."
Price
Pros:
"$7 gets you two slices and a drink."
"Fantastic price, and a very quick, easy meal."
"The soda, pizza and garlic bread costed $9. You cannot beat that price."
"Best cheese pizza in my life. The $6.95 lunch special is not just cost efficient, but also the best crispy pizza."
"2 cheese drink combo is great value especially because their soda machine is always working properly."
"A Pizza and Beer oasis just across the street from the front entrance of the Empire State Building. They have an awesome 2 plain Slice & Large Fountain Drink Special for only $6.50(tax included), What a deal!"
"Cheap beer with good quality pizza in a convenient and unpretentious location."
Cons:
"i think its over priced or possibly they add gratuity to every order."
"They lie about prices and mark up."
"The prices are to much higher. 1 slice and 1 soda for $8. Its an abusing price."
"Very overpriced, 8 slices cost us $50."
"If this was $1 pizza it'd be acceptable but its $4 per slice."
"They over charge you 4 slices and 2 fountain drinks was 23 dollars."
"Doesn't help their prices are inflated for tourists so two slices and a drink will be around 20 dollars."
Cleanliness & Atmosphere
Pros:
"Restaurant has plenty of dining, and was comfortable and clean."
"Great taste, nice atmosphere, everyone is happy inside."
"Good prices, friendly atmosphere and clean dining area."
"This location has plenty of indoor and outdoor seating right in view of the Empire State building."
"The place is quite clean compared to the rest in Manhattan."
"The restaurant is across the street for the Empire state Building so it is a little chaotic in there but a clean and fresh food."
"Being located in crowded New York Street, a stone's throw away from the Empire State building, the place is pretty crowded, hard to find a seat especially on weekends self-service, pizza's are good, custom made."
Cons:
"It’s a very tiny space with too many tables/chairs."
"Tables are almost always dirty."
"By the way the lack of cleaning is disgusting."
"The place itself is always dirty, and falling apart."
"It's dirty and sticky: they don't seem to clean anything, and they use to hold money with the same hand they make pizza with."
"The place is not so clean they fake wipe down. Tables are filthy."