Bravo Pizza (K) Reviews Summary

Category: Pizza restaurant New York

Address: 378 5th Ave, New York, NY 10018, USA

Phone: +12122684499

Rating: 4.2
based on 171 reviews.

Food Quality

Pros:

  • "Yummy delicious pizza. So many options to choose from!!"
  • "Fantastic pizza, well toasted, great cheese and all around balanced taste and flavor."
  • "Food was good-to-ok, garlic knots were too oily but the Mac and cheese was delicious and sizable."
  • "The pizza itself is a thin slice with a nice char but also a good chew yummy sauce and not too sweet and then the cheese I don’t know what mix it is but so flavourful."
  • "Something which really amazed me about this place is that after closing, they distribute all the leftovers to the homeless! Giving back to the needy is a great thing!"
  • "Very tasty burger! I took my girlfriend there, and they were very nice, excellent service."
  • "The taste of the pizza with cheese and sauce was really good."

Cons:

  • "The bathroom is the dirtiest one I've been in on New York City."
  • "All the pizza is coming with over quantity of cheese and grease I didn't find it's very tasty."
  • "the sauce on this pizza is very sweet. not in the bro sense of being awesome - actually, too sweet, too much sugar or whatever makes it sweet."
  • "Pizza was very good but was dripping with oil."
  • "The pizza itself was way too greasy."
  • "Pizza is ok but a bit greasy."
  • "The pizza was pretty good but oily."

Service

Pros:

  • "Very nice service and very delicious pizza."
  • "Staff was super nice and friendly, everything was clean and the pizza is kosher certified so it’s a great plus."
  • "The service was fast and friendly."
  • "Love this place. Fast friendly service."
  • "People ate polite and attending."
  • "The staff are very friendly and patient and are caring when serving you."
  • "Service is always quick, and you can eat there or take away."

Cons:

  • "The manager and his workers are so obnoxious and rude I would not eat here if they pay me."
  • "The eat out service is terrible."
  • "Horrible service. I did a pre order to have kosher pizza delivered. The following day the guy couldn’t find the order."
  • "The guy was so rude and just unprofessional."
  • "We were trying to figure out what to order, and the cashier was nervous to get paid!"
  • "The people were not friendly at all."
  • "Horrific customer service!!! Literally the worst EVER!!!"

Price

Pros:

  • "Price cost a bit more but that's expected because it's a Manhattan location."
  • "Staff was super nice and friendly, everything was clean and the pizza is kosher certified so it’s a great plus."
  • "Price is on par as expected within the city."

Cons:

  • "They also charge you a finance charge if you don't pay with cash."
  • "The price is $6. Way to much if you ask me."
  • "$5.50 for one fresh mozzarella slice is a RIP off."
  • "For $3.75 the pizza should be much better."
  • "High prices, Low quality. For $3.75 the pizza should be much better."
  • "A regular slice is $3.30ish and that's only with the cash discount!"
  • "They have the disgusting practice to charge a 4% credit/debit card penalty vs cash, on top of exorbitant pricing."

Cleanliness

Pros:

  • "Staff was super nice and friendly, everything was clean and the pizza is kosher certified so it’s a great plus."
  • "Food was tasty and clean but the table and its surroundings were filthy."

Cons:

  • "The bathroom is the dirtiest one I've been in on New York City."
  • "One or two tables were covered with grease and garbage, but that's it."
  • "The place is not clean at all."
  • "The upstairs seating was absolutely disgusting; tables sticky and covered in garbage and flys buzzing around you while you eat."
  • "Location was filthy. From discussing floors to dirty chairs."
  • "The restaurant was filthy. Nearly every surface had crumbs and garlic powder all over it."
  • "Unattended nor unsanitized outdoor tables, Garbage within 3ft. of tables!"

Payment and Convenience

Pros:

  • "They now take credit card in-store in their new location."

Cons:

  • "They also don't take credit card payments for orders under $10, which is not convenient."
  • "They only take credit card over the phone so keep in mind you'll need cash otherwise."
  • "It takes forever to get food and they don't accept credit card, it's very expensive and there's not much seating."
  • "They have the disgusting practice to charge a 4% credit/debit card penalty vs cash, on top of exorbitant pricing."

Seating and Atmosphere

Pros:

  • "The atmosphere is nice the seating is nice!"
  • "Seating area can get crowded but usually has room."
  • "There's outdoor seating right across the street which is very nice for when it gets crowded."
  • "They have a nice area up some stairs where you can sit as well as some tables down below."
  • "Lots of seating upstairs and outdoors."
  • "Seating options both downstairs and upstairs."
  • "There's plenty of space upstairs, and you can watch sports and sink into an armchair if that's your thing."

Cons:

  • "No seating, lines until out the door."
  • "In a giant two floor restaurant there's barely anywhere to sit. 3 tiny tables downstairs, and a cramped, stuffy area upstairs."
  • "The place is small, and often it's hard to find an empty table."
  • "Upstairs dining room had trash at most of the tables, and the tables desperately needed wiping."
  • "I am a wheelchair user and was told I cannot sit in their restaurant."

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