"The staff is also very friendly, which is another reason I keep coming back to this place."
"Amazing experience and the staff is super friendly."
"The wingstop staff was super friendly."
"The workers are very pleasant."
"Staff was friendly and professional."
"The cook Marty was so fast n very professional I will start back going to store on 125st food was great woo hoo I be back and the cashier was great also please keep up to good work."
Cons:
"This location has a management problem. The night manager (a middle-aged white woman) is always screaming at the employees."
"The very unprofessional and rude manager gave away my food."
"Management is condescending."
"They are slow and very disorganized."
"The employees sound angry and like they don’t wanna take your order they messed up my order on 3 different occasions."
"The staff is unprofessional and very rude to the customers."
"The mid age white lady needs to show some respect whenever she gets rushed or gets a long line she shouldn't be so rude with her employees."
Service and Wait Times
Pros:
"Sometimes they're super fast."
"I have had pleasant interactions with several of them."
"No matter who is in the kitchen, my chicken always come out exactly as I ordered it."
"I got my food in less than ten min that’s fabulous."
Cons:
"There is no reason to have to wait over 90min for 12 wings."
"Don’t bother ordering online, they won’t start your order till you get there! Still had to wait 20 minutes to get my food!"
"The service here is terrible."
"The service was terrible !!the wait us ridiculous, even homeless people harass you for money while waiting for your food."
"They take forever just to give you your food... why it gotta take a whole 45 minutes to an hour just for our order to be done."
"You will be waiting over 45 min for 6 wings."
"Service was terrible the wait time was unbelievably bad over 30 mins."
Food Quality
Pros:
"These people know how to do wings! Can't decide my favorite between the lemon pepper, BBQ, and korean... had a lovely sit down lunch with friends, the staff were friendly and helpful and kept checking to make sure we were good."
"The rolls were fresh and soft like butter."
"Absolutely delicious boneless wings EVERY SINGLE TIME!!!"
"The chicken was nice and hot and tasted soooo good."
"The wings & the season fries, awesome."
"The wings here are amazing. I mean, they are succulent, juicy, tasty."
"The lemon pepper wings have great taste crunch and texture."
Cons:
"This is the worst tasting Wingstop I’ve ever eaten at."
"The food is great, but they seriously need to change the night staff."
"The place is disgusting the staff do nothing but talk and stay on their phones."
"Every single time I order from here, my order is severely messed up or missing."
"The food quality at this Wingstop location is awful."
"Wings were not good, over sauced, fries were not cooked all the way through with no season."
"The boneless lemon pepper chicken was SUPER SAAALTY!!!!"
Cleanliness and Atmosphere
Pros:
"The location was clean and spacious."
"The walls and tables were adorned in an aircraft motif with posters of old planes and ww2 bombers."
"They are clean, well kept & food is made fresh to order."
Cons:
"When we arrived there were 3 tables, which were all very dirty."
"The place was nasty dirty bathroom and the soda machine wasn’t working at all whatsoever."
"It's filthy with garbage all over the tables."
"The place needed to be cleaned up. It was pretty messy."
"The place was full of garbage left on tables."
"This place is tiny there's about 8/9 tables that fit 4 people."
"The place was not safe to be inside - there were closer to 100 people cramped by the register waiting for pick up."