La Bella Ferrara Reviews Summary

Staff and Service

Pros:

• "The staff were very polite, but they shuffled the to go customers in and out very quickly."
• "The lady who helped me was very sweet, and the food was delicious."
• "The ladies behind the counter are helpful and friendly, quick to help out and explain!"
• "Really friendly service every time I visit."
• "The service is pretty good. The 2 women I've had the last couple times i went were both very friendly and pretty quick."
• "Pastries were good, customer service was super friendly and it was a lovely atmosphere."
• "Staff is very patient and helpful in explaining the various desserts."

Cons:

• "Barely any choice of food, didn't look that good either."
• "The staff are not organized and provide the service to people with no order or not even looking at the line."
• "I was never greeted or asked if I needed any help from the staff though."
• "The counter person had all she could do to wait on us. No smile only words after getting order was I have to wait for scales."
• "UNBELIEVABLY rude customer service!!"
• "I've never seen staff so rude and unprofessional in my whole life."
• "The service was poor. DIDN'T even get a thank you."

Pastries and Desserts

Pros:

• "By far the best pastry, nicest staff and best prices in Little Italy."
• "An amazingly wide variety of different pastries."
• "Chocolate: very delicious but sweet, especially with the chocolate chips on the end."
• "Everything here is of excellent quality and oh so large."
• "Their regular cannolis are incredible but their specialty ones are fantastic as well!"
• "The classic cannoli and Italian cheesecake were delightful."
• "Everything we ate was amazing! Fresh, flavored beautifully and flaky perfection."

Cons:

• "The shell of the cannoli seemed a bit dry and perhaps over fried?"
• "Cookies were good but the biscotti was so hard you couldn't even break ot apart."
• "It's a bit overpriced."
• "Little Italy is now faux and overpriced tourist trap."
• "This place is a total scam. The cannoli filling is cut with Nata De Coco AKA tiny jelly-like cubes."
• "The sugar on top was barely caramelized."
• "The pastries don’t taste good!"

Atmosphere and Decor

Pros:

• "You can sit outside on a bench and drink your coffee. Which is nice )"
• "Very cute little stop with outdoor seating and a huge selection."
• "Medium-sized cafe --neat and well-maintained but more old school and worn-in showing that its OG status in Little Italy."
• "This is one of the few cafe's in Little Italy with a nice quiet atmosphere."
• "La Bella Ferrara is a lovely little authentic bakery in Little Italy."
• "This shop is a TRUE ICON on Mulberry St."
• "Place is tiny, so no place to sit. Walk and eat, which was fine by us."

Cons:

• "The shop decor. Very basic... somewhat industrial. Very 'hole in the wall' feel."
• "The only thing I can really knock the place on is the tables are close together, so when it gets jammed packed it can be slightly uncomfortable."
• "As far as decor goes, there's many pictures of famous italian/italian-americans on the walls."
• "This was a wonderful tasting place could have been a little cleaner I guess cuz it is kind of old looking."
• "The place is small, it has no tables to seat an eat."

Value and Pricing

Pros:

• "$17 for about 13 or 14 cookies."
• "The prices are reasonable, never disappointed."
• "Definitely worth the money!"
• "Good prices."
• "The price was beyond reasonable and they had no problem delivering the cake."
• "Prices were fair for the amount of work put into each piece of heaven."
• "It's expensive, but the atmosphere and service is great!!"

Cons:

• "While the pignoli cookies were excellent I will admit that the $40/lb price was outrageous."
• "There's no prices posted. 1 cannoli is like $6."
• "Wanted to buy five but I couldn't justify spending $30 on five cannolis."
• "The food is delicious, but the restaurant should be rated $$, not $ because the food is expensive."
• "I thought the desserts were a little over priced for their taste quality."
• "I don't like not knowing how much food costs and having to ask."
• "Overpriced and not upto the mark."