Aversa's Italian Bakery Reviews Summary

Ambiance & Atmosphere

Pros:

• "Smells great when you walk in."
• "The store is big and open with plenty of room to check out the baked goods and bread."
• "The smell of fresh basil growing in pots around the building is a special greeting that we also enjoyed."
• "The place smells divine."

Cons:

• "Things are not always as good as they look."
• "Quantity over quality."

Customer Service

Pros:

• "The staff is very friendly, helpful, and always make sure to get you in and out in a timely matter."
• "The staff is attentive, quick, and friendly."
• "There are several staff available, so we weren't left waiting to be addressed and helped."
• "The staff was very welcoming."
• "The staff is GREAT!! Everyone is friendly, courteous and professional."
• "Our cashier was new but very attentive."
• "Rachel in the deli took great care of us with very filling hoagies."

Cons:

• "The woman behind the counter was RUDE."
• "Never have I experienced such ignorant women who are beyond annoyed to help you."
• "The lady taking the orders was rude and not friendly at all."
• "Every female employee in the place acts like they're too good to be there and help you with any kind of manners or politeness."
• "I experienced extremely poor customer service."
• "The staff did not seem well trained in customer service."
• "Customer service is so trash I stood in line for way too long."

Food Quality

Pros:

• "The chocolate mousse was brilliant!! It melts in your mouth, that's how good it was."
• "The pizza, pastries, salads, etc don't disappoint."
• "The pastries, plentiful and always delicious."
• "The food is well cooked & delicious."
• "Everything is fresh and delicious."
• "The Jewish rye bread was delicious. It had that nice bite to it."
• "The pizza is superb! And the baked treats equally delicious."

Cons:

• "The Tiramisu... lack of coffee flavor, bland cake and whipped cream filling."
• "The pie had a strange taste and after eating a few bites I got the bubble gut."
• "The hamburger rolls were very hard and stale."
• "That was the worst $100 I have ever spent for a business luncheon."
• "My wedding cake was dry and very disappointing."
• "Oh, and the carrot cake was a disaster. Dried to the point of becoming a mummy!!"
• "That cupcake was ordinary awful; my apologies but it was no good."