"This gym is awesome because of its size, equipment (although it could be even better), sauna (size) and general offerings."
"Renovations are nice. Great selection of classes."
"Love this gym it keeps me motivated to come back the facility is clean so many machines and the classes are fun!"
"LA fitness in Norwalk is definitely much cleaner and has better equipment."
"This place has all the amenities you could ask for, and then some; there really is something for everyone."
"Gym was clean, organized and is practicing social distancing."
"Overall, perfectly fine gym, staff is fine, machines are fine and facility is clean and presentable."
Cons:
"Benches falling apart. No weights on weight rack at 7pm."
"Locker rooms and showers were very dirty."
"As for the pool area, it remains the same, the ceiling and walls continue to fall, be very careful since the floor is very slippery."
"Machines are outdated and broken down, changing rooms are dirty."
"You can always tell how clean the gym floor is by how clean the locker room is, DIRTIEST GYM I’VE EVER SEEN."
"Lots of machines old and out of service, carpets ripped...save your money."
"The club and a decent amount of the equipment is dated and very dirty."
Staff and Customer Service
Pros:
"Kenni was professional with assisting me in creating a guest pass."
"The employees and Manager are very helpful and kind."
"Christian was also extremely helpful at the front desk with Man’aging my account details."
"William Hernandez was most helpful in reinstating my membership."
"The staff is friendly and the GM, Jose is the best!"
"The LA Fitness in Nice truly stands out for its exceptionally friendly staff, making every visit a pleasant experience."
"The staff is friendly and very helpful! Kenny and Carly are great!"
Cons:
"I was very excited when I first started this gym. However soon I felt betrayed because I was promised things such as WIFI by the GM (Bryan) which I will never get."
"The sales person was extremely pressuring."
"One of the worst LA Fitness gyms I’ve been to."
"The trainer...had an attitude was not helpful at all and I ended up canceling my membership due to that reason."
"First time going there with a friend, the workers and even the manager to my surprise were giving me an attitude."
"The representative who attended me was a scammer."
"Staff was always rude and unhelpful, just interested in making their quotas."
Membership and Fees
Pros:
"The membership fees are well worth it."
"Very affordable membership with a wide variety of fitness equipment."
"And for the price of my membership, there isn’t a better value out there."
"Very flexible payment options as well."
Cons:
"However, when the gym was re-opened, they automatically and silently activated our membership without our consent."
"I was charged an annual fee and a monthly fee that was different from that they’d originally told to me."
"They will insist that they can’t cancel or pause memberships on site because it effects their individual commission so they’ll lie to your face."
"Great gym, horrific scam - can't cancel my account on the phone, made me do it through physical mail, that didn't work, and continue to bill me."
"They told me to freeze my account when I want to cancel my membership, and I was not told that they would still charge me $10 per month and annual fee."
"They will say and do anything to have you sign up."
"Folks watch your membership fees/charges to your card."