Blink Fitness 54th Reviews Summary

Category: Gym New York

Address: 240 E 54th St, New York, NY 10022, USA

Phone: +16465615460

Rating: 3.9
based on 98 reviews.

Equipment and Facilities

Pros:

  • "There are plenty of cardio machines, 2 rowing, half a dozen bikes, stair climbers, and maybe 30 or so treadmills; coming here for cardio will not be an issue."
  • "They have a lot of equipment that the others don't."
  • "They have all new treadmills now. Much better than the previous ones."
  • "Small and clean with all the necessary equipment."
  • "Clean equipment. Well air conditioned and friendly staff."
  • "Blink gyms are very nice on the inside with a modern atmosphere."
  • "It is a 2 floor building with loads of high-quality and well-maintained cardio and strength training equipment."

Cons:

  • "Seriously, don't even bother. The place is so jam packed and cramped you won't have a prayer of getting your workout in."
  • "Only wish they removed some of the machines on the second floor so they can add more weight equipment."
  • "The rest of the equipment I use there is rusty, creaky squeaky."
  • "Besides it looking clean... it's pretty terrible equipment wise."
  • "Too much space used for aerobic equipment. Dumbbells don't even go up to 100lbs."
  • "Most of the machines are being used at all times. There’s not a time of day when you’re more likely to get a machine because the gym is so cheap."
  • "Only one bench and all weight training equipment is busy even away from peak hours because so much space is dedicated to cardio machines."

Staff and Customer Service

Pros:

  • "Their staff is super friendly and I was amazed how clean they were."
  • "Sterling and Sabrina were both very helpful during sign up."
  • "The staff here is very friendly and helpful with any questions you have on Fitness."
  • "You will always be welcomed with a warm greeting every single time by their professional staff."
  • "The staff is very helpful."
  • "The employees were friendly and helped get oriented in the gym."
  • "Staff is super friendly and they know my name plus they say 'hi' and 'bye' every time I walk in or leave."

Cons:

  • "The staff are unfriendly and with the unfriendly scene comes the rudeness and attitude."
  • "However, as soon as I went to cancel my membership the tone changed dramatically."
  • "Due to pregnancy complications, my doctor advised me I can no longer workout. After providing 2 separate notes from my MD, Blink still would not let me cancel."
  • "Horrible company to deal with. I moved to LA and sent an email requesting my membership to be cancelled. They require you to cancel in person or mail a certified letter."
  • "To cancel and change my membership I had to pay a penalty of $80 and the staff was not helpful at all."
  • "The Staff puts on an artificial happy tone."
  • "The front desk staff is extremely unfriendly."

Cleanliness and Maintenance

Pros:

  • "Other than that the bathrooms and locker rooms seemed spotless no matter when I visited the gym."
  • "This place it's always very clean and kept up to par."
  • "The showers and changing rooms are clean."
  • "Very good gym, clean, machines in good shape."
  • "The place very very clean, so much better than NYSC."
  • "It’s also pretty clean."
  • "My number one priority especially during the pandemic was cleanliness and this gym checks all those boxes and goes beyond."

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