PetWellClinic - Union Reviews Summary

Category: Veterinarian Union, New Jersey

Address: 2290 US-22 E, Union, NJ 07083, USA

Phone: +19084607105

Rating: 4.8
based on 187 reviews.

Staff and Service

Pros:

  • "Staff is very patient, organized and accommodating."
  • "The vet and the whole staff was so nice they treated my dog with so much care."
  • "Such a clean and professional place they took such good care of my peanuts."
  • "They are VERY thorough and treated my dog like their own."
  • "The staff was very pleasant and helpful."
  • "The vets were great, staff is patient, professional and caring."
  • "Dr. S and staff were so beautifully compassionate they had delicate hands and Caring heart."

Cons:

  • "The vet told me my puppy only had one testicule and needed to be fixed asap so the other testicule wouldn’t become cancerous. I took my puppy to another vet that same day for a second opinion and it was completely untrue."
  • "The advertisement is not true about 1st time visitors/walk in clients, the website and flyer said 1st visit was free, that's definitely not true, my 1st visit was 100 bucks."
  • "Therefore the vet and her helper wasn’t able to clean or even get close to the scratch they were only able to clip his nails."
  • "They refused to help my pups and would not even consider a payment plan."
  • "The vet, Dr. Robe, then entered and immediately declared we had an aggressive dog as the nurse had told her."
  • "However I would still not be able to recommend this location or ever come back due to the lack of knowledge, care and disgusting treatment we received from the nurse and also the manner in which the vet acted without having met our dog."
  • "I wasn't happy with my recent visit with Dr. Robe. She didn't do a proper physical exam."

Pricing and Options

Pros:

  • "Services well very reasonably priced and the visit was quick and the facilities are very clean and new!"
  • "They even were able to give me options on cost of care depending on my budget."
  • "Some prices were 30-40% lower than what we are used to paying."
  • "The price was very reasonable for an exam -- $58, about $4 more than I would pay at our regular vet."
  • "The price for the vaccination and visit was very reasonable."
  • "Their pricing is fair and the packages they put together make it easy for fur parents to get the best care possible."
  • "The price for everything was fantastic too!"

Cons:

  • "The only downside was the pricing since it was a bit expensive."
  • "The cost were high and there was no follow up."
  • "They’re extremely money hungry and i will not be returning."
  • "The only reason I rated it 3 stars is because they are a little over-priced for the work they don’t do."
  • "It’s fair price. Overall I spent close to 200 for everything."
  • "I ended up spending 96 dollars just to have his nails clipped and watch a vet and helper fuss with him."
  • "The clinic is also SO reasonably priced, which was the icing on the cake."

Facility and Accessibility

Pros:

  • "It was a clean facility."
  • "This place is top tier and you can definitely trust your pets life & care in the hands of the Doctor and staff."
  • "The place was very clean."
  • "I also like that you can ‘get in line’ from home by going on their website."
  • "The location is clean and the staff was very friendly."
  • "The facility was clean, modern and animal friendly."
  • "The facility was spotless which is always a plus."

Cons:

  • "How can a vet turn away treatment of a pet knowing that their life is in danger if they don’t help?"
  • "It’s a walk in service only. Don’t come here if you have a reactive dog because you’ll be waiting in your car for hours."
  • "The room we were in didn’t make me feel like my dog was safe or secure."
  • "I suggest making appointments instead of walk ins for the future, because I was looking forward to using your vet."
  • "They talked me walking visits only, so I went to the clinic and sing in, no one was waiting in the waiting room, then they told me I was 8 on line."
  • "The staff then immediately pinned our dog up against a wall in the corner without any initiation to try and drawl the blood for the test."
  • "The director is the one who ruins it for everybody, heartless and rude gave me blood work results over the phone diagnosing my dog with an incurable condition based solely on numbers that fluctuate… the worse part was when he hung up the phone on me when I still had so many questions!!"

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