Pet Check Urgent Care Reviews Summary

Staff and Service

Pros:

• "The staff from the desk to intake to Doctor genuinely cared about us and our situation."
• "The vet the tech and everyone there were so good to Marvin and myself."
• "These Vets are soo nice and professional."
• "The vet was PHENOMENAL!! Very thorough! Very friendly! Very professional!"
• "Everyone there is so nice and professional. You can tell they genuinely care and take pride in what they do."
• "The staff were all very kind and hard working."
• "The staff here at Pet Check in Deptford were hands down the the most compassionate people."

Cons:

• "Do not go here."
• "just another rip off facility. $700 dollars later a referral to the hospital, nothing for fever."
• "If you don't want to pay $479 for services rendered to your pet, only to have him die three days later, never go to Pet Check."
• "Definitely inconvenient and unprofessional, couldn’t even give us an explanation as to why they kept skipping us."
• "I’m glad she advised me of this—I’ll not be going here with or without an appointment!"
• "Please just remove urgent care from your name and you never scold employees in front of customers."
• "The worst place I’ve ever encountered there’s having to euthanize my dog and they administered the med in the wrong place on my dog."

Cleanliness

Pros:

• "The office is clean and modern. The way appointments are booked is very organized."
• "The office is clean."
• "The facility is sparkling clean as well."
• "Clean smells like a new car."
• "The office was beautiful and very clean."
• "The place was nice and clean the staff was wonderful."
• "The office was spotless."

Cons:

• "Never go to Pet Check."
• "If I had a pet cockroach I would not bring it to this place."
• "This is not an emergency vet, don’t waste your time just go to red bank."
• "PET CHECK, WOODBURY NJ....STAY AWAY if you love your pet!"
• "They say you don’t need an appointment, but when I called I was told you did and everything was full."
• "our second visit we encountered a rude and stern front desk Michelle."
• "I thought of leaving this world from what you put my dog through."

Efficiency and Communication

Pros:

• "They use a virtual waitlist to update you on your place in line which is nice."
• "Your system for appt is amazing!"
• "You can click on the link they send you via text and see your number in line, which is awesome."
• "The way they schedule you, keep you informed of your place in line and how they check you in is all very efficient."
• "They care about your pets and even follow up to make sure they are okay after."
• "They’re an emergency vet that doesn’t hold you over the barrel with their prices either."
• "They even text you your position on the waiting list, so you can go about your day and head over when they're ready for you."

Cons:

• "Now 2 hours and 15 min later still waiting for my bill to be processed."
• "The worst part of all the entire hour I was sitting there only one person went back with a pet and only one person came out."
• "The only downside is the wait time is awful."
• "Now its been over 5 hours."
• "Once you get in a room which could be 2-3 HOURS after you initially got on the waitlist you sit another 20-30 minutes waiting for a doctor."
• "I still waited almost 4 hours to be seen."
• "They will put you on hold forever and a day, nothing urgent about this place except for prices."