Valley Brook Veterinary Hospital Reviews Summary

Staff and Veterinarians

Pros:

• "They are all great. Patient, compassionate and professional."
• "Every single doctor, technician and office staff in that practice is excellent and we have never had a problem they weren't able to handle."
• "Dr. Harvie well what can I say she just rocks she is soooo compassionate and her love for animals it’s just what we need in this crazy world."
• "Amazing! Dr Rozenbaum and Corrine and EVERYONE were so nice!"
• "The staff has always been great (caring helpful and knowledgable...)"
• "Dr. Riskin and Dr. Meltzer-Press in particular have been so helpful caring for the rescue dogs."
• "The 'pet' doctors, (Dr. Meltzer-Press my fav) are just wonderful."

Cons:

• "Every time we go there the doctor changes his opinion about what to do with our pet."
• "Don't be surprised if you have a half an hour wait and someone walks in with a pet rat."
• "They gave huge tablets which my dog could not swallow."
• "When he was in their facility he came out with a bad cough."
• "Unfortunately they were unable to resolve a skin problem my dog was experiencing and admitted to not knowing what to do."
• "I have requested a quote three times for a procedure on my dog and am still waiting for them to get back to me."
• "I just didn't like how they took my cat into the back without us to take her blood work and give the cat her shots."

Facility and Services

Pros:

• "They are very punctual with their appointments, I've never had to wait more than 5 minutes."
• "The office and rooms are always clean."
• "The price for the care they get is better than another place. Very reasonable."
• "Nice local place where it is easy to make an appointment."
• "The hospital itself is clean, well-organized, and equipped with state-of-the-art facilities, reflecting their commitment to providing the highest standard of care."
• "Convenient Hours, cozy waiting area."
• "The hospital is just a short distance off Rt 4 which makes it very convenient to get to."

Cons:

• "I went to Valley Brook Hospital to put my Beloved Yorkie down OF 14 years and had the most AWFUL AND GUT WRENCHING, Heart Breaking Experience."
• "The knowledge of this vet practice is outdated or it is dirty money making business."
• "These are scammers not doctors. Stay away!"
• "The doctor talked a little fast so sometimes it was hard to catch everything she was saying."
• "It's a nice place but could use a fresh coat of paint to make it feel fresh and clean."

Customer Experience

Pros:

• "Our experience with Dr. Max has been incredibly positive."
• "I have been using Valley Brook for my cats for over 20 years, and they have consistently been wonderful."
• "Every single time we take our babies Zachary & Minerva we always have our needs met! They go above and beyond to make sure you leave the clinic informed and aware."
• "My first visit with my senior dog was wonderful."
• "Valley Brook Veterinary Hospital is the best veterinary service I have ever been to here in NJ."
• "Their caring and compassion when it became necessary to put my dogs down made difficult situations more tolerable."
• "The staff and Dr.s are very caring and compassionate. They really love the animals and it helps to keep our dog Bella calm and less stressed."