"Recently purchased a vehicle from this dealership - my sales person, Andrea went above and beyond."
"His responses to my questions are timely and his dedication to his customers keeps me coming back."
"They go above and beyond to get you out the door with your dream car."
"Friendly sales staff. Matthew Gonzalez was great to work with."
"Mr. Vazquez did an excellent job as my sales consultant. He went above and beyond any means necessary to make sure all my questions were answered and I was completely satisfied with my purchase."
"Good morning, I’m still amazed with my new car. Mrs Andrea Grossman is not only my family’s sale lady."
"Seriously, John and the team at Liberty make you feel like no other buying experience at a dealership."
Cons:
"Editing my review to add: Despite what the dealership keeps claiming, it was NOT because of my state's BMV, the dealership themselves filed the paperwork more than a month late."
"Honestly a waste of time. I've been in and out of this dealer at least 7 times, trying to make a deal with a salesman."
"Service absolutely sucks. Set a time to bring your car in, then watch it sit idling in the main garage for 30 min or more."
"Stay away from this place. Those people have no idea what they doing."
"I then called the service department and was rudely greeted by a Sam."
"I would suggest avoiding Liberty Toyota service department."
"Please do not service your vehicle at this place."
Vehicle Purchase & Pricing
Pros:
"I just leased a brand new vehicle and got out of my terrible interest rate on my old car."
"Just picked up my new 2023 Toyota 4Runner and the process couldn't of been easier."
"Nothing about the day seemed rushed or pressured and I enjoyed talking to everyone involved."
"I got the perfect Highlander and it was reasonably priced!"
"Very satisfied with the purchase of my new vehicle."
"I am quite pleased with my entire experience with the dealership and would recommend Liberty Toyota to anyone looking for a car."
"I am completely satisfied with the service I was provided at this dealership."
Cons:
"They noticed the leaks that was all over the engine bay areas, and told me it was a transmission seal failure which would cost me about 2500."
"I brought my car to Liberty Toyota to have my RAV4 AC fix they charged me $2037.68 to have the evaporator replaced... after 3 days the AC stopped working again and not cold... now they won't even fix my AC despite of me paying them."
"They started me off with $41,195."
"They would not stand behind there warranty’s would leave you stranded for dead and tell you to figure it out while you’re 18hrs away from home with a flat and your kid’s."
"We waited more than a month for registration. Our dealership plates expired and they still didn't register the car."
"And I paid way over the market value."
"Now I’m financing a 44.5k “used” car that’s not worth that."
Dealership Experience
Pros:
"The dealership was clean and spacious."
"5 Stars to Andrea Grossman, Steve D'Argenio and the whole Liberty Toyota dealership."
"I absolutely love the service I continuously receive from the Toyota Dealership in Burlington."
"This was by far the best experience I’ve had purchasing a car."
"I am happy to leave a glowing review. I purchased my second car from Liberty three days ago and it was a great experience."
"I cannot recommend Liberty Toyota in Burlington enough if you are looking to purchase or lease a car!"
"I am extremely pleased with my visit to Liberty Toyota."
Cons:
"Toyota has failed me..Liberty has had my car more than I have in the last month..I am awaiting my 6th tow of the month all related to a 'smart key malfunction'."
"Avoid this place at all costs."
"I feel so robbed."
"It's really disappointing as I did have high hopes for this dealer."
"Stay away from this dealership. My daughter went in to buy out her lease and they would not process it without her buying a $2500 warranty."
"She is weirdly rude and has a negative attitude."
"This dealership does not care about its customers they only care about how much money they can squeeze out of your wallet."