The Fresh Grocer of LaSalle Reviews Summary

Store Cleanliness

Pros:

• "It’s a clean store."
• "The store itself was pretty clean and the people who worked in there was pretty polite."
• "It was very clean, staff was helpful."
• "The store was clean and organized."
• "I actually enjoyed this shopping trip.the store was clean.meats and fruits were fresh."
• "The store appears very clean."
• "Store was cleaner than most grocery stores, especially on Chelten Ave."

Cons:

• "Dirty store!! This store was once a nice place to shop. Not anymore!"
• "Trash all over the floor at the self checkout."
• "The most disgustingly dirty Fresh Grocer I've EVER been to!!!"
• "Not the cleanest of stores."
• "This store is a joke the floors are always dirty and it always stinks in there."
• "The food counter is dirty and disgusting."
• "Sometimes it stinks in the store....it smells stale and unpleasant."

Customer Service

Pros:

• "She appreciated my patience and I appreciated her diligence and pleasantness as she served me."
• "The cashiers were courteous."
• "The cashier Nanette was very kind."
• "Very helpful check out cashier who explained to us the 3 grocery bag choices and costs."
• "The cashiers were friendly, which was good."
• "Pleasant cashier/overall employee team."
• "The service was good. Although the wait was long due to it being a popular place and location, the staff was very courteous."

Cons:

• "Poor customer service based on the amount of time to check out."
• "The customer service in the food court is disappointed. The young girls are nasty to customers."
• "Every time me or my wife go there it is a disaster, the managers take forever to help the cashier they are ridiculously slow."
• "Too many of the staff have bad attitudes, making you feel unwanted."
• "The female at the cash register did not even speak to me she was too busy talking to another employee."
• "Staff appeared to be untrained, lack people skills and professionalism."
• "Horrible customer service and they are rude."

Product Availability and Quality

Pros:

• "This particular Fresh Grocer is strategically located right in the middle of a food desert on Chew Ave. They have good produce, meats, fresh seafood, and an in-house bakery."
• "They sell Junior's brand cheesecake - yes, the New York cheesecake!"
• "I really love the LaSalle fresh Grocer they have food that is already made get yourself a platter and it's usually fresh which is very important to me."
• "The good news is that the food is almost always delicious and fresh."
• "Ok prices and a nice selection with lots of pleasant surprises like jerk chicken at the butcher's counter."
• "Food selection is always good for the most part."
• "This Fresh grocer on Chew Ave has very good products, nice and fresh."

Cons:

• "Random items stacked all around gives you the feeling that market is not only smaller than it is but it's trying to be more than a supermarket."
• "Don't expect grocery baskets!!!... Most things you'll expect to find you won't."
• "Recently I started buying their cooked whole Chicken and found they are so dry I can't even eat it."
• "Replenishing of stock during evening rush just adds to the nonsense, along with long lines and few opened cashiers makes me never want to go back."
• "The produce is never fresh, carts are a million years old and dirty, you have to walk over beggars to get in there!!"
• "The turkey wings didn’t have an odor when I purchased them. How does meat go bad in 3 days, the wings were slimy and with a white film."
• "Food was dried out from sitting on the steam table and didn't look appealing."