ShopRite of Bensalem Reviews Summary

Customer Service

Pros:

• "All departments are normally fully stocked, and if not the Customer Service desk is willing to make accommodations to satisfy your needs."
• "The help is friendly and polite."
• "Great, respectful and helpful staff."
• "Very helpful & friendly staff."
• "Good honest staff, helpful & friendly."
• "The staff are spectacular though, I've had them go out of their way at times to find something I needed or to remedy an issue that arose."
• "The employees are pretty knowledgeable about where items are and can point you in the right direction...if you can find one of them to ask."

Cons:

• "No one was willing to help in the meat dept.. disappointing."
• "Sunday is probably their biggest day, went there at 10am and no sale items available."
• "However, the older lady cashier with very long gray hair and glasses is in need of manners, customer service training."
• "Her attitude today was better, but a forewarning: never expect her to assist with bagging, she won’t."
• "This place should be shut down, ever since those new people took over this particular shoprite they are always out of stocks on everything."
• "It seems like people employed there could not be bothered."
• "The cashiers are gnarly."

Pricing and Sales

Pros:

• "Fair pricing."
• "Everything was awesome and we got a lot of good deals."
• "Fair prices and good sales."
• "Overall the prices are usually much better than the acme across the street."
• "We ended up with $50-$55 in savings."
• "Good prices, good selection of foods."
• "Prices are good, stores clean."

Cons:

• "They dont have everything I need and they're expensive unless they have a sale."
• "Also may od your laundry products can be purchased from Amazon its cheaper and you get more."
• "3 red bell peppers and a relatively small apple pie was nearly $11.00."
• "Overpriced, no customer service at all, a 45 minute backup at the deli counter, employees are miserable."

Store Cleanliness and Organization

Pros:

• "The store is always organized."
• "The ShopRite in Bensalem very friendly very professional."
• "The store is clean, well stocked, and has products I wanted but couldn't find at the stores I frequent."
• "Super clean store. Possibly the cleanest, well organized store."
• "Inside is very clean and bright."

Cons:

• "Could Improve were they put there food because it’s all over the place."
• "The deli is always slammed and backed up and looks a little dirty."
• "Not the nicest store, it is a bit stinky sometimes."
• "However the place smells awful."
• "Organic section for produce is terrible."
• "Regular produce looks awful and on the off occasion when we do buy here, it goes bad quickly."