"This is a great spot to get a slice of iconic NY thin-crusted pizza for a fantastic price point."
"The crispy thin crust and The way the cheese spread, sauce, and crust are a perfect."
"The crust, thin and crunchy with every bite, achieves a good balance with the generous layers of sauce and cheese."
"The pizzas were crispy and with an amazing flavor."
"Perfectly cooked crust, delicious sauce and fresh mozzarella."
"The pizza was cooked to perfection, with a golden-brown crust that added a delightful crunch."
"Joe's crust was the best. Very thin, not soggy, perfect crunch with every fold and every bite, didn't crumble or fall apart either."
Cons:
"Pizza is like cardboard and lacks flavor."
"All their various pizzas seemed to lack that extra kick of flavor…."
"The cheese pizza was as mid as they come, granted it was in a box for 10 minutes but still. It was bland and the sauce is really sweet which is not my favorite."
"Pizza I got was completely black from bottom and all the sides."
"The pizza is mid, nothing special about it."
"Pizza was mid and overhyped."
"The under carriage of our pizzas were extremely over cooked, the pizza dough tasted like cardboard."
Service
Pros:
"The service was friendly and efficient, with the staff going out of their way to ensure a pleasant dining experience."
"The service is fast and the staff are friendly."
"Guys were rushed off their feet and still managed to make small talk."
"It's a well oiled machine and the staff are super friendly."
"The guy at the register was trying to hurry but still take care of everyone. He was very sweet."
"The staff is friendly and efficient, ensuring a seamless dining or takeout process."
"The staff were very efficient and the order was delivered really quick."
Cons:
"The customer service is not existent."
"The staff didn’t stand out they are just trying to get you in and out the door."
"As for the service, the gentlemen who took our order and was making the pizza came off a bit rude."
"A very rude cashier gave our pie away and gave us someone else's and continued to blame us and making it our mistake."
"The staff is too bad in interaction. After almost waiting for an hour they do not care if you have any specific requirements."
"The employee was a rushing us a little bit."
"One slice was not hot, I took it back and the chef shock his head and ignored me."
Atmosphere & Location
Pros:
"Definitely worth the hype and a place to check out."
"Also, love the whole atmosphere here! They've got all kinds of cool pics of celebrities that have been here, and it's just a really cute place."
"Joe's Pizza on Broadway truly stands out as one of the absolute best pizzas I've ever had the pleasure of tasting."
"It's so cool that it was in Spiderman, and it's right off of Times Square."
"There is a wall of famous people that have visited there."
"Joe’s Pizza is more than just a pizza place. It’s a part of the city’s history and culture."
"This is an absolutely legendary place. Make sure you visit this one restaurant before your New York trip ends."
Cons:
"Sitting inside was a bit cramped, but it only added to the atmosphere so I didn’t mind it as much."
"The only problem is the outside eating area is kinda sketchy with rats and homeless people diving through the trash in the area."
"Seating is very tight and limited inside."
"The place has no chairs and there are standing table inside."
"Watch out for homeless people if you're eating at their outside dining area."
"There is very limited seating inside, so grab a seat when one pops up."
"The place is cramp with minimal seating but we made do and finished our food quickly."
Value & Convenience
Pros:
"5 dollars for a slice, but it’s a big slice."
"A cheap, classic NY slice."
"The actual pizza is pretty good, and for being near Times Square and really popular, relatively affordable."
"And the prices are affordable."
"For $4 a slice you can’t go wrong. The atmosphere is amazing."
"The price was incredibly reasonable compared to other pizza places in the area."
"The pizza very affordable for the location."
Cons:
"The pizza was significantly worse here and I’d personally rather take the subway to that location instead."
"But the pizza was truly nothing special and expensive at about $4 a slice."
"And expensive! $30."
"You’re buying this slice more for the hype than the taste."
"For cost of pizza and location, it’s fine perfect for tourists. But for overall flavor it’s so bland."
"Pizza is decent quality (thin and crispy) but you pay for it through the price ($4-5 per slice)."
"The price is a bit much for the taste in my opinion."
Wait Time & Accessibility
Pros:
"Long lines but moves fast and absolutely worth the wait!"
"Always a long line out the door no matter what time it is, but it moves fairly quickly and the pizza makes it worth it!"
"If you order online you can skip the line."
"The line was long but was moving fast."
"The line usually moves fast and the food is great."
"The line moves at a steady pace & is worth the wait."
"The line moves VERY FAST, don’t be intimidated by its size especially being close to Times Square."
Cons:
"Expect a line of people outside even at 2am here at Joe’s."
"Since this location’s in the middle of a tourist area, there’s a long line that took longer than 30 minutes."
"Seats are limited here so do try to avoid the peak lunch and dinner hours."
"Stood in line for about an hour."
"Had to que up for 40 mins to buy 4 slices."
"Stood in line for 45 minutes."
"The line was sooo long and there was nowhere to sit."