"They’ve mastered delivering a supreme bagel at very reasonable price."
"Great pricing for what you receive."
"Quick, well priced (for NYC) and good bagels!"
"Cherry on top is that the bagels are HUGE, great bang for your buck."
Cons:
"The price of a bagel with plain cream cheese is up there - around $4.50 with tax."
"SO overpriced. I got a bacon, egg, and american cheese. It was $7.78."
"It was very expensive, but fed me for 2 meals."
"I was not terribly impressed about my $5 bagel with cream cheese."
"I paid $15 for a bagel."
"They loaded the salmon on but in the end it was $30 for two bagels."
"Overpriced like everything else in the neighborhood."
Service
Pros:
"Very quick ordering process and the restaurant is super clean."
"Service fast, staff friendly."
"Friendly staff, quick service, delicious food."
"The employees are fast."
"Quick service, super friendly, and a nice quick bite for breakfast!"
"Service is very friendly, line moves quickly."
"Staff was welcoming, and the food was delicious."
Cons:
"Many people came to the door, including an old lady in a walker whom they told not to come back again so late."
"It took longer than expected and they rushed people out at one o'clock."
"The only negative feedback I have is: it took a while to get our matcha latte."
"Would love to say I tried to Bagels, but the staff was too busy having interpersonal conversations and sharing photos with one another to take my order."
"The customer service on the line was truly unacceptable."
"Up charged me for 5 toppings instead of the 1 that I ordered."
"Orders are always messed up. Don’t leave the establishment unless you physically check what you think your getting against what they actually placed in your bag."
Quality
Pros:
"Got some delicious bagel sandwiches here on our visit this weekend."
"Such good bagels!"
"I love the variety of both bagels and cream cheeses!"
"The everything bagel was a good size with great chew and the seasonings were quite possibly the best I’ve had."
"The lox are the best according to my fiance with cucumber and fill cream cheese."
"This is a TRUE nyc bagel."
"Perfectly prepared and seasoned bagels with fresh spreads to match."
Cons:
"The seats are usually crowded."
"The garlic and herb cream cheese was too garlicky for me, wouldn't get that one again."
"The bagel was good, but the spread was way too rich."
"The veggie cream cheese tasted delicious (a bit oniony which I loved), but it was just a bit liquid-y and didn’t have that dense cream cheese texture."
"The inside of the bagel was completely black! I’m astounded that someone could burn a bagel to this degree and still serve it to a customer."
"The bottom of all the bagels were burned to a crisp."
"My bagel tasted like a roll not a NYC bagel with the chewy interior and crusty exterior."