Bagel Market Reviews Summary

Bagel Quality

Pros:

• "The bagels are so crispy on the outside and soft in the inside."
• "The bagels are so, so good! And the coffee is great as well."
• "The salmon brought the whole bagel together and was exploding with flavor."
• "The bagel came with a heaping load of delicious scallion cream cheese."
• "The best bagel I've ever had, hands down."
• "Best bagels in NYC, seriously."
• "The bagels themselves were fantastic. Nice and crisp on the outside and soft and chewy on the inside."

Cons:

• "The quality here has really gone down immensely over the years and the prices have only gone up."
• "The bagel was over baked, onions on top were burned which ended up giving a weird / bitter after taste."
• "The salmon had no flavor at all, so overall, it was really bland and somehow pretty dry."
• "Over priced and fake bagels."
• "The bacon was tough and tasted old, and the sausage was cold/mushy."
• "Unfortunately my bagel toppings were burnt!! Over toasted."
• "The pumpernickel bagel I had was beyond bland and I didn't finish."

Service

Pros:

• "Very happy with the service, also the way they back paninis - is amazing."
• "The catering director is professional, courteous, detail oriented and knowledgeable."
• "Bagel Market’s staff was friendly and efficient."
• "The service is quick and everyone is super nice."
• "Ordered catering numerous times and my staff raves about the food."
• "The manager is Great and if anything goes wrong he takes care of it immediately."
• "The staff at Bagel Market are efficient, friendly, and fast."

Cons:

• "The woman working behind the counter is so so bad. She literally doesn’t listen to what you are saying."
• "The women at the counter were pretty rude."
• "Employee argued and said I didn't order toasted."
• "Horrible service! I purchased freshly squeezed orange juice only to find out when I received my bagel that they didn’t have any."
• "Cashier was rude & blurted their card machine was broken and that it was cash only."
• "To start, the girl at the register was really rude and impatient."
• "Absolute trash service. The woman taking my order was so rude because I asked her to change the type of egg from scrambled to fried."

Ambiance and Cleanliness

Pros:

• "Unlike other bagel places, there is a decent amount of seating available, so small groups can eat together."
• "It’s kind of cafeteria style with large bench tables."
• "There was also ample seating inside, no wait on a Saturday early afternoon."
• "Clean and chill atmosphere."
• "The store is very clean."
• "I love the newly redesigned layout, very clean, fresh and modern."
• "Plenty of seating inside as well outside."

Cons:

• "Floor was covered with food and trash."
• "A star knocked off because the shop could have been cleaner."
• "It felt cold and gray in there."
• "The interior isn’t very cosy or cute like other shops."
• "The decor in this place needs work - could be so much more inviting."
• "When I mentioned to staff they didn’t seem interested and instead barked at customers."
• "Every time I come in here the staff is running around very disorganized and there’s always a customer whose order has somehow been forgotten about."

Value

Pros:

• "Price is pretty decent, so I got the Nocacado on a toasted everything bagel and it was so good!!!"
• "The whitefish was honestly one of the best tasting I’ve had."
• "The prices are great considering your right near grand central and you can get a big breakfast for 7 bucks."
• "Their prices are surprisingly cheaper than other places in the area."
• "Total cost was $6.21 including Tax. Just what I needed at 8:30am as I walked around Manhattan."
• "The prices are very reasonable and the food is awesome."
• "A large and full breakfast bagel and a good value for the price (little under $9)."

Cons:

• "They just increased prices significantly, and now I can’t warrant the cost as frequently for the items."
• "Also the proximity tax is too high. Wouldn't pay 10 dollars for a BEC bagel."
• "Little on the pricey side even for NYC 8$ for a glass of orange juice."
• "Wanted to substitute scallion cream cheese instead of regular cream cheese - upcharge $ 2.75 ???"
• "Prices recently increased. Usual breakfast sandwich went up $2."
• "Now they give you something that not only resembles a pudding, but tastes extremely SOUR for some reason."
• "Lox was wildly salty and capers were really large & sour."