Russ & Daughters Reviews Summary

Category: Bagel shop New York

Address: 179 E Houston St, New York, NY 10002, USA

Phone: +12124754880

Rating: 4.6
based on 380 reviews.

Service

Pros:

  • "Service - brilliant, nice gentleman who helped choose the right order."
  • "Everyone working was friendly and willing to answer questions."
  • "Very friendly staff who clearly love what they do."
  • "The person who served me was very nice, but the counter moves at less than a snails pace."
  • "The staff is very friendly, just be prepared for a long wait, but it's worth it."
  • "The workers don’t want to be there, gave me pretty bad attitude."
  • "All the employees were very nice — don’t be shy about asking for details about the flavors of the different fish."

Cons:

  • "The service is fast, but there's always a line. Take a number and wait for your turn."
  • "Its seems like its always very busy, no place to sit down so we ate at a bench nearby."
  • "You can wait inside the shop but it's pretty packed."
  • "The staff are attentive and patient."
  • "The woman behind the counter, however, was mean to us."
  • "Rating 4 stars instead of 5 as the guy in charge of the chocolate area was quite rude to customers."
  • "The gentleman behind the counter was quite helpful and even gave us a sample of the meats we ordered."

Bagel Quality

Pros:

  • "Great lox and cheese bagel. One of the best I had in terms of quality."
  • "The best bagel I've ever had. I had the classic one with salmon, and it was excellent."
  • "The bagels were top notch and their salmon is amazing."
  • "The bagels are delicious, and the smoked fish I had tasted amazing."
  • "The bagels taste high-quality with a nice chew to them."
  • "The bagel is large, the cream cheese, salmon and other fillings taste amazing and I’d definitely come back."
  • "Absolutely loved it! The bagel is large, the cream cheese, salmon and other fillings taste amazing and I’d definitely come back."

Cons:

  • "The smoked fish quality & variety here is amazing, but the bagels for the sandwiches could be a lot better."
  • "The salmon and cream cheese are really good but the bagel is somewhat hard to bite."
  • "The bagels are a bit harder than you might find elsewhere but I thought the texture worked perfectly to maintain the sandwich structure."
  • "Both of the bagels were cold and dry, not toasted, and they’re quite small."
  • "Got a poppyseed bagel with cream cheese untoasted, tasted kind of stale."
  • "The bagels themselves are too dense and not chewy."
  • "Below average bagel experience. Bagels are overpriced and stale."

Atmosphere

Pros:

  • "The atmosphere was great and it’s in such a cool neighborhood."
  • "The moment you walk in you know you're some where special. The anxious crowd, the smell of smoked salmon, and the readily knowledgeable and upbeat staff."
  • "The food is great and the ambience is super fun and old-school."
  • "Buzzy atmosphere and seriously good bagels."
  • "Like stepping back in time, the signs, the portraits, everything feels very classic New York."
  • "The look of the store is super stylish and you will def have the chance to take some really nice pictures there."
  • "This is quintessential NYC all wrapped up in a tiny bagel shop."

Cons:

  • "Due to COVID, only 5 people are allowed inside at one time."
  • "The place is small and gets incredibly crowded, so not for the claustrophobics out there."
  • "It's a very small shop and there's no seating. Once you get your food, find a nearby bench to enjoy it on."
  • "Since it's small there isn't much room to move around if it's busy."
  • "The place was packed. Had to take a number and wait for it to be called and serviced."
  • "Essentially a tourist trap, long lines all the time."
  • "Beware, there is no seating in this place, you might want to have it somewhere or just go to the Russ and Daughters Cafe, not far from this store."

Price

Pros:

  • "OK let's set things straight here this is a $15+ bagel deli but it's worth every penny of it."
  • "The pricing is reasonable for what you get."
  • "And, it was shipped overnight and timed to arrive perfectly all at a great price."
  • "Probably also the most expensive one but it was so worth it!"
  • "The great quality and big portion of lox and cream cheese they put on the bagel really justifies the price!"
  • "The bagel was expensive $6 but it was well worth it the bagel was lightly toasted."
  • "Generously laden with fish, every bite gives you full value for your dollar."

Cons:

  • "The lox bagel is quite expensive though. But I guess that's not surprising for New York."
  • "For $14, it's $1 costlier than the last 2 I had, that's the only part I can criticize."
  • "Overall worth the hype for the fish but not the bagels in my opinion given the high pricing (sandwiches end up around $19-24 with tax)."
  • "Not sure how anyone continually pays $23 after tax and tip for a bagel even with salmon, even sit down restaurants don’t charge this much."
  • "As much as it's a delicious bagel with fresh salmon, I don't think it's worth $20."
  • "On the pricey side as the gravlax bagel with cc, onions, tomato and capers came out to $20 and change."
  • "Despite the steep price at $27USD, I was determined to try one of NYC's best bagels."

Wait Time

Pros:

  • "The wait was about 30mins."
  • "Walked by early this morning and there was only a short line for this iconic New York Deli."
  • "It was pretty packed but went very quickly."
  • "Had to wait 20 minutes here after walking in the rain but it was totally worth it!"
  • "Takes around 20 minute from when you reach (during breakfast/brunch hours) to get your number called."
  • "Get there early and the line won’t be so bad."
  • "PRO TIP: weekday lines move much faster than weekend ones (blame TOURISTS haha!)."

Cons:

  • "Its seems like its always very busy, no place to sit down so we ate at a bench nearby."
  • "The service is fast, but there's always a line. Take a number and wait for your turn."
  • "You can wait inside the shop but it's pretty packed."
  • "Be ready for the huge line ups and the long wait times."
  • "There is always a long line here."
  • "For a Saturday morning it takes one hour at least to stay in the line."
  • "After taking a ticket and waiting for OVER AN HOUR in a packed sardine can of a line on a Saturday morning... and waiting for 37 orders to be filled, three New Yorkers spent $44 on three of the most mediocre bagels I’ve ever had."

Thanks! Your review is awaiting moderation.