Olde Brooklyn Bagel Shoppe Reviews Summary

Bagel Quality

Pros:

• "The bagels are frighteningly good."
• "The bagel was perfectly toasted and the jalapeño smear was excellent."
• "Zatar bagel with cream was so delicious."
• "Zaatar Bagel w/Olive Cream Cheese is amazing."
• "Excellent fresh bagels early every morning."
• "The size and taste of the bagels and selection is amazing."
• "It is an EXCELLENT bagel. A bit on the heavier side, but they have nailed the crispy outside-doughy inside ratio."

Cons:

• "Bagels were good, albeit a bit tough, but not awful."
• "The bagel itself was fluffy and flavorful, though slightly burnt."
• "Soggy bagels and slow customer service."
• "Regular loyal customer of 4 years... now they’re LaGuardia food court bagels."
• "Absolutely the most disappointing bagel in Brooklyn."
• "Bagels here are a sad imitation of the real deal."
• "DANGEROUS!! We got their bagged bagels and BOTH had holes in them clearly showing some rodent ate them."

Customer Service

Pros:

• "I swear they have best customer service I always feel welcomed like I’m apart of the crew."
• "Service: great."
• "The service and employees are very nice as well as helpful."
• "Victoria, the cashier, did an AMAZING job at helping us out."
• "Every time I go in the staff is friendly and fast to get my order."
• "Friendly staff, great bagels."
• "Staff is really cool. I get a real Olde Brooklyn vibe from them."

Cons:

• "I ended up receiving the wrong order."
• "The service was abysmal."
• "They always get our orders wrong."
• "And the orders are often wrong."
• "The service is a bit disorganized."
• "Worst customer service & management we've encountered in NY."
• "The staff so rude."

Price and Value

Pros:

• "Great bagels and fair prices."
• "Prices aren't crazy and I think the fact that they do bakers dozens really makes me happy."
• "All for Super reasonable prices. Best bagel value in Brooklyn, try them!"

Cons:

• "The sandwich and a 20oz bottle of coke came to $11.00."
• "A bacon egg and cheese a staple sandwich of NYC is $9!!"
• "Overall sharing my dissatisfaction with the fact that I ordered 2 bagels, a tea, and seltzer and it all came to $40.09."
• "They charged almost $10 for two egg whites and cheese on an everything bagel."
• "Today was my last straw - I paid $14 for ONE breakfast sandwich (BEC + avocado)."
• "This is just a sorry bagel for $16.25."
• "Google should add one or two more dollar signs to the price category for this place."

Ambiance and Cleanliness

Pros:

• "You can tell this has been around awhile, the shop is quaint and you can see the age and history here."
• "Cleanliness: A plus Not too many hands on food."
• "Inside appearance: old world style beautiful."
• "Outside appearance: very attractive."
• "Shop is neatly kept and organized."
• "Serve yourself coffee and tea area is nicely kept."

Cons:

• "The only 'local flavor' seems to be the apparent rodent infestation."
• "This place is overhyped by misleading reviews, dragging poor victims through the doors of its business for overpriced, below mediocre bagels."
• "I know it’s called 'Olde' Brooklyn Bagel Shoppe, but I didn’t know that meant so old that I’d have green mold on my bagel!"
• "DANGEROUS!! We got their bagged bagels and BOTH had holes in them clearly showing some rodent ate them."

Payment and Accessibility

Pros:

• "CASH ONLY but they have an ATM."

Cons:

• "Cash only my friends."
• "Walked out of here frustrated 5x in a row now and won't be swinging by anymore."
• "No indoor seating or bathroom."
• "In this day & age, the cash only policy of this store, just seems wrong."
• "There is no seating inside and only a couple of benches outside."
• "Cash only which is so inconvenient."

Diversity and Inclusion

Pros:

• "They have 3 tofu cream cheese options here as well as vegan cheeses and egg."
• "The tofu cream cheese with sundried tomatoes was very creamy, the vegan egg was spot on too!"

Cons:

• "If you’re black and looking for a great bagel spot this is not the place for you, the service is bad."
• "I seen the way the owner son treats black people and the way he treats whites it is like we just have to buy and go."