Leo's Bagels Reviews Summary

Bagel Quality

Pros:

• "The bagels here are DELICIOUS."
• "The BECA with butter add on was the best bagel I've ever put in my mouth."
• "The bagels are really delicious! One can choose the type of bagel as well as more than enough different things to do with the bagel."
• "Great bagels! Light and fluffy with the right amount of chew."
• "Great bagels! Conveniently located in the Wall street area, this place has very good traditional bagels crispy on the outside and just the right moist texture inside."
• "Pretty Good!!! I was pleased. Generous amount of avocado and cream cheese. This bagel is actually very good."
• "The bagels strike the perfect balance between being chewy on the inside and crispy on the outside."

Cons:

• "The bagels are okay, but not worth the wait."
• "It's extremely dense, chewy and hard. It's not crispy on the outside and soft/chewy on the inside."
• "The bagels were a bit too hard."
• "I will not be returning, honestly the bagel wasn't that great outside of it not being what I wanted."
• "Bagel’s weren’t fluffy and the pastrami wasn’t anything special."
• "DO NOT RECOMMEND! Not a typical NY bagel."
• "The bagel itself was pretty doughy also, not really light and fluffy as a bagel that you would find in Queens or Brooklyn."

Service

Pros:

• "The staff was friendly and attentive."
• "The crew working here are very friendly and are super fast."
• "The staff is friendly and very quick."
• "The service was very quick and efficient."
• "The employees are friendly and helpful."
• "The crew are super professional and courteous."
• "The staff is very nice and attentive."

Cons:

• "Best bagels, worst delivery and customer service. 1 hour late from a pre-order."
• "The service doesn’t seem as strong."
• "Service is exceptionally poor and most staff are rude."
• "such an overpriced bagel for the bad service."
• "Service is atrocious. They can’t manage orders and have no system for pick ups."
• "The workers there don’t care. Lack of politeness & courtesy."
• "Orders are consistently incorrect and the staff is rude."

Value for Money

Pros:

• "Sandwiches are huge and a good value for the price."
• "If you're after an awesome bagel, with generous and ultra-yummy fillings sold at a decent price (for NYC standards, that is), head here without hesitation."
• "The prices are not as bad as they could be."
• "About the price is fare, the portions are enough and you’ll be satisfied."
• "Very reasonable price as they put so much cream cheese in the bagel."
• "A plain cream cheese bagel is $2 and change(not bad for Manhattan prices)."
• "The prices are decent for the bagels."

Cons:

• "Very expensive when compared to other bagel shops."
• "Great Food but not worth the wait or the outrageous prices."
• "They are priced as if they are transcendant."
• "such an overpriced bagel for the bad service."
• "It’s also more expensive than better bagel places elsewhere."
• "The bagels are very good but (as others have already noted) very expensive when compared to other bagel shops."
• "A sesame bagel with a bit of cream cheese is $6, that is crazy."

Atmosphere

Pros:

• "Legendary establishment for those in the know in FiDi."
• "This place was close to our hotel with great reviews so decided to try it out."
• "Great quality, true NY experience with how crazy but efficient the staff is."
• "Leo’s is a small place with the line almost always out the door."
• "Delicious bagels! There are so many bagel places to try out in Manhattan but this one is a must if you’re in the area, it has such a cute vibe and atmosphere inside and the staff is so friendly and sweet."
• "A fun and tasty bagel shop with a lot of character."
• "Super hip bagel spot in lower Manhattan."

Cons:

• "Amazing Bagel. Horrible experience. Short angry woman yelling at everyone for numbers/receipt."
• "bagles are mostly good. coffee is average. there's not really a place to sit. a/c could use an upgrade."
• "Great bagel, poor execution. Line is insanely long, yet they haven't figured out how to churn the bagels out."
• "The line is absolutely the worst."
• "If people have allergies highly recommend avoid this place."
• "Place is extremely small inside which makes sense that people have to wait on like outside since the line moves slow and not enough room to stand inside for more then 10 people."
• "The shop is very small, so it can be quite cramp."