"The gentleman saved me $4. I’ve come across very few spots with this level of care, and his charisma made the experience just that much better."
"Plus, everyone working here was so friendly and helpful."
"The staff are friendly and efficient, and they serve a wide variety of bagels with plenty of choices for toppings."
"The guys in here are always friendly and upbeat."
"The staff were great, adding to my order at the till to satisfy my children without any fuss, was nice."
"The service was outstanding."
Cons:
"They refused to even check the status of my order, let alone talk to me like a human being."
"The people that work here are beyond rude."
"The staff was extremely rude, especially the guy in the beanie."
"The customer service I received was very unprofessional."
"Both times I've been here, the staff is rude and unhelpful."
"Service was less than friendly and place was pretty quiet."
"Poor customer service. The cashier didn't seem to be paying attention to the order requests."
Bagel Quality
Pros:
"Zucker's bagels are fresh, the counter service is friendly, and the everything bagels are well loaded."
"The three Cream cheeses, Nova Lox, Whitefish Salad and chewy yummy bagels were too delicious for words."
"The best bagel ever."
"They have their own veggie cream cheese - delicious! - and of course the fabulous smoked salmon lox on top."
"The bagels are super delicious, the creams as well."
"The quality of bagel is on another level from the other ones in the area."
"The bagels are fresh and the salmon is carefully prepared."
Cons:
"The bagel I had was very small and bland."
"For the price you pay, the bagel you get is a little on the small side."
"Whenever you ask to get the bagel toasted, it’s either that they don’t listen or they toast it extremely lightly."
"The 'vegetable' cream cheese I ordered seemed to be jalapeno instead."
"The bagels have become really bad. They don’t taste the same as they used to."
"Some of the orders are kinda bread for what you get."
"I do not believe that the price point matched the quality of the bagel."
Atmosphere & Cleanliness
Pros:
"Can’t complain about the atmosphere."
"If you are in the area, stop in and see for yourself."
"Quite a small and cozy place."
"The window front of the store was nice and had let in a good amount of sunlight as well as seeing outward."
"Nice cozy, efficient bagel spot."
"The inside is beautifully decorated and the bagels were delicious!"
"The establishment was very clean."
Cons:
"Also, way too expensive for the amount of food that you get."
"The room is poorly designed (no good place to stand and wait for the food, tables and chairs that make you want to leave asap, and garbage spills out of the bins)."
"Tables and seats were all dirty."
"The seating area is pretty cramped with very small stool seats, not very comfortable!"
"It's not particularly roomy in here, and cleanness leaves much to be desired."
"Limited seating options, restroom not working at the time of the visit."