Hackensack Meridian Urgent Care - Piscataway Reviews Summary

Staff Professionalism

Pros:

• "They were very efficient. They listened to what I had to say and after examing me prescribed what I needed to get better."
• "Very knowledgeable doctors who listen and treat your immediate concerns."
• "The doctor was very considered and friendly."
• "Everyone was very friendly and caring during my visit. Dr. Briski was great."
• "Dr. Phillips was patient, kind, authentic, and professional."
• "Staff was super friendly Doctor was great, got everything we need done including x-rays."
• "Dr was nice, communicative, and explained everything."

Cons:

• "The nurse who did my test was very aggressive with it."
• "They are so ridiculously unorganized that I got a link to review them when Im still waiting to be seen."
• "Doctor came in, didn’t even really check anything at all, and was ready to leave."
• "The doctor came in and never checked my chest or breathing."
• "Doctor was nasty and I had to basically beg for a strep test."
• "Dr. Izhar U Hasan was very rude when requested to add RSV and FLU panel to the screening."
• "The doctor didn’t even test me for anything. He just said he thinks I have bronchitis and referred me to a dermatologist for my rashes."

Facility and Organization

Pros:

• "The facility was clean and is handicapped accessible."
• "Place was very very organized and with this pandemic their set up was very comforting with their rules."
• "The place is new and clean, the staff is friendly and attentive."
• "This is a very clean facility with adequate free parking."
• "The facility was extremely clean and organized and the staff were friendly, professional and thorough."
• "Place is very clean and well maintained."
• "It’s the cleanest UC I’ve been to."

Cons:

• "They neither have an X-ray working and nor can do blood work."
• "I came explicitly for a knee x-ray, yet unfortunately the x-ray machine was down."
• "Disappointing that X-ray machine broke just before we were taken back after waiting 1hr 45 min."
• "When I walked in the room the patient sit wasn't clean!"
• "The receptionist was not courteous."
• "Place is under staffed and the staff that is there is not professional."
• "Referred me to Emergency."

Wait Times

Pros:

• "I got there when it opened and didn’t have to wait less than 10 minutes to see the doctor."
• "I had a short wait and the nurse practitioner was patient and helpful."
• "The wait time for the urgent care to be seen wasn't long, probably under 20 mins (I signed up ahead of time online), on a Saturday it wasn't crowded."
• "Checked in online which made for no wait time (other than filing out first time patient paperwork)."
• "We were out within 40 minutes on a Saturday."
• "I was in and out of the office in 30 minutes."
• "I was seen right away."

Cons:

• "long wait time even though there are only 2 patients."
• "My appointment was at 530pm and didn't get to see the doctors until 715pm."
• "It took them 1 and 1/2 hour to even call me in the room."
• "I waited for a total of TWO AND A HALF HOURS."
• "Waited almost an hour to be taken in, and then waited almost another hour to see a doctor."
• "I waited one hour and a half."
• "Wait is super long even with an appointment."