"The cupcakes were so fresh, yummy- and of course beautiful."
"Cupcakes were fresh & moist, icing a little sweet for my taste but delicious."
"The cupcakes were beyond delicious!"
"Probably the best buttercream icing I’ve ever eaten."
"They were absolutely beautiful and delicious."
"The cupcakes are delicious. Perfectly sized, wonderful flavor & not too big or overly sweet like a lot of others."
"The cupcakes are moist and the frosting is both light and decadent in taste."
Cons:
"But the cupcakes were very dry in my opinion. No moisture at all in the cupcakes."
"The cupcakes were so dry and stale tasting like they were sitting on the shelf all week. The icing was dried out and crusty."
"The cupcakes themselves tasted ok, but you are really buying it for the presentation."
"The cupcakes were very small and dry and the frosting tasted very gritty."
"Both boxes of cupcakes were hard."
"For the sum we paid (100 for 15) we expected to cupcakes to be great but they were mediocre at best."
"The cakes itself were average tasting however the frosting was super sweet and off balance."
Customer Service
Pros:
"The deliciousness of their Cupcakes is only matched by this company's refreshingly reliable Customer Service."
"Kajal has been a pleasure to work with and has gone out of her way to help make our events a success with her delicious creations."
"The manager, Rachel, who assisted me with this order was very helpful, accommodating, as well as friendly and caring."
"The girl that greeted me when I walked in was the sweetest and super helpful with answering all the questions I had."
"The staff there were friendly and helped me choose what they thought were good."
"An employee named Juan was helpful and patient as I selected my flavors."
"Customer service is top notch as well."
Cons:
"I had to wait till Monday to find out what happened to my order... THESE COMPANY RUINED MY SURPRISE."
"This place is a rip-off. They ruin your event by not delivering on time."
"Only inconvenience was having to reach customer service by email only."
"I emailed the company and sent a Facebook message. No response."
"No one ever called us back or ever reached out back via email."
"I contacted the store and they stated someone would get back to me by email but I haven’t heard back as of yet."
"Called 3 times 25 min each time only to be disconnected later. Emailed as suggested but no response."
Delivery Service
Pros:
"Delivery was excepted as promised and recipient was sooo excited and happy."
"They followed my instructions to call me upon delivery and the driver handed them to me in perfect condition and was very friendly."
"I received the confirmation email that it was delivered successfully."
"It was delivered the same day and looked gorgeous!"
"Received free delivery and they gave me a five minute window in which the bouquet was going to be delivered."
"The driver called and was nice."
"They were delivered in beautiful boxes, decorated gorgeously, and tasted great."
Cons:
"Delivery date is today and have no information of when it is going to be delivered."
"I had to wait till Monday to find out what happened to my order... THESE COMPANY RUINED MY SURPRISE."
"I requested a delivery after 3pm b/c I work in Trenton and no one is home until 3. Despite being told there were only 2 deliveries being made the date requested, they could not accommodate me, even w/ advance notice."
"This place is a rip-off. They ruin your event by not delivering on time."
"The delivery was late and we had no indication it would be so."
"DO NOT ORDER FOR DELIVERY ON A WEEKEND!!!"
"When the delivery driver arrived at the store he was told that they do not fulfill DoorDash orders."