Bagelati Cinnaminson Reviews Summary

Category: Bakery

Address: 1096 US-130, Cinnaminson, NJ 08077, USA

Phone: +18563148608

Rating: 4.6
based on 116 reviews.

Food Quality

Pros:

  • "ALL of their food is delicious and the service is always friendly!"
  • "I'm impressed with the portion quantities."
  • "Their bagels and breakfast sandwiches are fresh and delicious."
  • "Excellent food, I had an everything bagel with nova lox and it was REALLY REALLY GOOD!"
  • "Fresh and tasteful ingredients, generous portions and something on the menu for everyone in the family."
  • "Everything I have ever had here has been delicious."
  • "The ingredients tasted fresh."

Cons:

  • "Couches inside were kind of gross from people spilling food."
  • "But the bagels just aren’t good, K&A Bagel or Victoria’s are both substantially better."
  • "Ordered an everything bagel with cream cheese. The bagel was hard and not appetizing."
  • "Literally just finished half of my steak, egg, and cheese on garlic bagel from Bagelati. It was a struggle to finish only half as the breakfast sandwich was completely underwhelming."
  • "Order a breakfast sandwich and it looked delicious until I found hair on my bagel and in my egg."
  • "The bagels look good in the case but they are just baked rings of bread."
  • "The bagel that I received today was so over toasted it is barely edible."

Service

Pros:

  • "Great on getting order to you fast."
  • "The staff was fast and friendly.. I absolutely recommend stopping by and grabbing some bagels!"
  • "The staff are knowledgeable about their menu and very friendly."
  • "Customer service was very friendly too."
  • "Friendly staff and service is always quick, even when they are super busy."
  • "The staff is always nice, they're always ready to serve you and they are very friendly."
  • "The staff is amazing and so helpful."

Cons:

  • "Even when we said that the croissants are bad, their response is really cold."
  • "Unfortunately the past few weeks that has been a drastic decline in quality."
  • "Customer service was not friendly and they are very overpriced."
  • "Not very friendly..the young lady behind the counter completely ignored me."
  • "Most employees are not friendly, just going through the motions."
  • "Service is bad. Firstly we ordered regular croissants, they taste so bitter."
  • "The service is nonexistent, there’s an arrogance and indifference toward customers."

Value

Pros:

  • "This place is truly perfect. Besides the prices can be high it's well worth it for the best frozen treats you can imagine."
  • "The one thing beyond worthwhile is the quality of food, there simply is no other place nearby to enjoy quality food made to order."
  • "Great authentic gelato and tasty desserts."
  • "The food is out of this world!! From the salads to the gelato, everything is fantastic."
  • "Velvety smooth gelato that comes in traditional flavors as well as some amazing creations."
  • "Best bagels in the area at a good price."
  • "The food is delicious. My nova lox bagel was amazing."

Cons:

  • "I thought they were a bit pricey and I will always pay extra for quality avocados, tomatoes, and toppings. But they’re really not at all."
  • "Really wanted to like this place but sadly big flop. First it is way over priced."
  • "I thought it was pretty expensive."
  • "But for the price of the breakfast sandwiches you’d expect it to be bigger and more egg/meat."
  • "Charges New York prices in rural South Jersey but doesn't provide the filling."
  • "30 bucks for two filled bagels and a latte are criminal."
  • "To get such a paltry amount AND assortment of fruit for eight dollars is really not right."

Ambiance & Cleanliness

Pros:

  • "The location warrants 5 stars; it’s cool, trendy and has a variety of seating options."
  • "The whole place had a real neighborhood feel to it."
  • "Place was immaculate and had lots of thoughtful details."
  • "This place is clean and respectful I love the people there so nice."
  • "Excellent gelato and gorgeous establishment."
  • "Very chic atmosphere."
  • "Very nice establishment. Inside is very open and designed well."

Cons:

  • "The only negative thing I have to say about bagelati is that their parking lot is too small."
  • "The interior design is tacky. It's weirdly dated in its black and gold."
  • "The ordering line is usually a bunch of confusion."
  • "There appears to be little structure in staff assigned to certain areas or enough staff to accomplish good customer service and attentive to each customer."
  • "Very disappointed in this establishment... this place has the audacity to not enforce face masks from customers or employees."
  • "If you shut the grill down 40 minutes in advance you should make people aware because we drove a while to get there."
  • "Went in for some gelato and the young lady servicing us had the worst attitude."

Efficiency & Order Accuracy

Pros:

  • "Even the plastic cutlery is thoughtful; it includes a wet napkin and is branded with their locations and business name."
  • "And if it's really busy, you can use the kiosks to order."
  • "Gets my order right every time and follows instructions if I put a note for less cream cheese or no tomatoes."
  • "I call ahead and my order is waiting on me instead of me waiting on it."
  • "Ordering on line secures instant pick up with no problems. Great management."
  • "They’re quick friendly (I order online)."
  • "Not only did they get my order right, the poppyseed bagel was very good and toasted lightly."

Cons:

  • "It shouldn't take this long for a take out order."
  • "I keep ordering bagels to go and yet I have to wait until ALL of the orders prior to mine are completed."
  • "The breakfast sandwich was not a great value and was small compared to other places."
  • "It seems the owners spent all of their money on renovations and can't afford to make the actual food."
  • "The computer to place order is a bit confusing and can't find certain items."
  • "It's a shame that in 2024 the most surprising thing about a restaurant is that they get your order correct."
  • "Manager then hung up the phone on me when I was complaining bc they were busy."

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