Benjamin Steakhouse Prime Reviews Summary

Service

Pros:

• "Above standard service which seamlessly caters to the needs of your table and guests."
• "Service was on point."
• "Our server was top notch as well."
• "Service was top notch."
• "The staff’s attention to detail and proactive service elevates the dining experience."
• "As soon as we walked in the staff was welcoming and walked up and offered to take our coats and umbrellas."
• "Sean, the maitre’d is always accommodating and greets you with a warm welcome."

Cons:

• "We left very dissatisfied and unimpressed."
• "However, the service was not the best. Our waiter (on receipt, named Alex) was not as accommodating or courteous."
• "Just unfriendly and uncaring."
• "Service was slow, very inattentive."
• "Service could have been a bit better."
• "Everyone in our party was not feeling great after a while, would not come back."
• "Service was rush."

Food Quality

Pros:

• "Amazing steak house. I travel and eat red meat all over the world but this was world class."
• "INCREDIBLE STEAK! And mind you, I am from Argentina, I know my steak and I have eaten great steaks, but this is an other level."
• "Amazing food and ambience, with generous servings, with prices that match their quality."
• "We could tell the steaks were good quality steaks."
• "All the dishes were flavorful and cooked nicely."
• "The steak was cooked to perfection and notably larger than what I'd have expected a 'junior' to be."
• "The steak was amazing and the sides were really good too."

Cons:

• "Also the food didn’t deserve the price."
• "Very dry, tough, overcooked steak, and not so good service."
• "The sirloin was perfectly cooked to a medium rare but was lacking in flavor."
• "The steak (which was what i came for) was just lacking flavor, no crust and was cut a bit thin to my liking."
• "Unfortunately, the food was bland!"
• "Nothing special about the food here, especially after a $700 tab."
• "The steaks could have had a bit more salt on them but table salt helped."

Ambience

Pros:

• "The atmosphere was elegant yet cozy."
• "Loved the ambience. G the barman and his team were awesome."
• "Service was impeccable, food was delicious, and the ambience was wonderful."
• "The restaurant’s atmosphere strikes a perfect balance between upscale sophistication and a welcoming, intimate vibe."
• "The atmosphere is very classy and regal."
• "Such a nice atmosphere, too. A little more modern than most classic American steakhouses but still beautiful."
• "The ambiance is refined yet inviting, perfect for a memorable dining experience."

Cons:

• "Very noisy.... U can't even hear what the waiter say."
• "The noise level was so loud there was no way to have any kind of conversation with your companion."
• "The downstairs dining was incredibly loud."
• "It was disapointing when others in the restaurant didn't show enough respect to dress nice."
• "The area by the bar was extremely packed and the revolving doors kept turning bringing cold air as it seems they overbooked dinner reservations."
• "Ambiance was nice but the lighting was a bit strange."
• "Anyway it was a packed house you could barely hear the person next to you."